GPhC: Public supports unannounced pharmacy inspections

Latest

GPhC: Public supports unannounced pharmacy inspections

In Latest

There is a broad consensus among the public that moving to unannounced inspections will help provide assurance that pharmacies are providing safe and effective care, a General Pharmaceutical Council survey suggests.

The GPhC commissioned a YouGov survey of 2,040 adults as part of a consultation on the regulation of registered pharmacies that took place between May 17 and August 9 this year. The findings of the consultation, which also comprised conversations with patient groups and political stakeholders, a survey of pharmacy professionals and 812 written responses, were published in the GPhC’s report on its November 8 council meeting.

According to the YouGov survey, the public overwhelmingly backs the move from giving pharmacies 4-6 weeks’ notice to making inspections unannounced, with  41 per cent saying they ‘strongly agree’ and 38 per cent that they ‘tend to agree’.

The GPhC says reasons cited for supporting unannounced inspections included the feeling that they would “eliminate the possibility of last-minute cover-ups” and “had the potential to uncover poor practices”.

Respondents to the consultation survey also backed the proposal overall, with 60 per cent agreeing that unannounced inspections would provide more assurance.

However, a “large number” of the written responses disagreed on the grounds unannounced inspections “were seen as unduly disruptive and stressful to the pharmacy team” and could, for example, cause issues during “exceptionally busy times” in the pharmacy, the GPhC says.

Binary inspection outcomes

The survey revealed diverging opinion on a number of the GPhC’s proposals. For example, most respondents to the consultation survey (58 per cent) and the YouGov survey (77 per cent) felt that having overall inspection outcomes of ‘standards met’ or ‘standards not all met’ would make things clearer for patients the public and pharmacy owners, while most written responses indicated reservations about the proposal.

Concerns around binary inspection outcomes included feeling they were “unclear, oversimplified and too black and white, and that they failed to differentiate between minor and major issues”.

There was significant support for a “more graded approach” and greater consistency with other regulators such as CQC, the GPhC says.

A majority of consultation survey respondents felt that requiring all standards to be met to receive an overall  ‘standards met’ outcome was not fair on pharmacies (60 per cent opposed the proposal), though the public expressed some support (47 per cent versus 41 per cent opposed) for this proposal.

Out in the open?

The YouGov survey suggested strong levels of public support for publishing inspection outcomes (76 per cent) and improvement action plans (72 per cent), while members of the profession had a more nuanced opinion.

Consultation survey respondents were mostly in favour (65 per cent) of requiring pharmacies to display inspection outcomes. Some of those providing written responses said this would lead to increased patient safety, while others said it should not be mandatory.

Consultation survey respondents were equally split on  whether improvement action plans should be published, while most of those who provided written responses were opposed and felt this should be a private matter between the pharmacy and the GPhC.

Record my learning outcomes

Latest

Inspiring stories related to health, fitness and the pursuit of wellbeing

Share:

More like this

bookmark_icon_off
Latest

NHS Trust in 10 year deal with Babylon

Wolverhampton rolls out vertically integrated digital healthcare plan.

1 Min Article

bookmark_icon_off
Latest

Fluoxetine 30mg and 40mg SSPs extended into next month

The DHSC has extended the end date of the serious shortage protocols (SSPs) for Fluoxetine 30mg and 40mg capsules.

1 Min Article

bookmark_icon_off
Latest

Boots UK launches new specialist pharmacist role

The role recognises "pharmacists who combine the highest level of clinical competence with a drive to innovate".

1 Min Article

bookmark_icon_off
Latest

Well pilots digital consultation service with GP practices

Well Pharmacy is launching a new pilot service whereby its pharmacists provide digital consultations for minor ailments on behalf of GP practices.  

1 Min Article

bookmark_icon_off
Latest

Drug supply chains holding up post Brexit says DH

There has been a lower than expected level of disruption to the medicines supply chain since the end of the withdrawal period on January 1 says DHSC.

1 Min Article

bookmark_icon_off
Latest

At least 139 pharmacies have closed since 2018-19 warns PSNC

There has been a net decrease of at least 139 community pharmacies in England since 2018-19, the PSNC has warned.

1 Min Article

Recommended Learning

bookmark_icon_off
Sponsored education

Build your confidence in advising customers with erection problems so you can help make a real difference to their lives 

2 Min Module

bookmark_icon_off
Sponsored education

Indigestion update

Update your knowledge on indigestion with this short video and discover a new dual-action product you can recommend.

3 Min Module

bookmark_icon_off
OTC

Treating constipation in the pharmacy

Understand how different laxatives work so you can make the best recommendations for your customers

3 Min Module

bookmark_icon_off
Sponsored education

Sore throat treatment update

Update your knowledge on treating sore throat without antibiotics with this short, interactive module.

10 Min Module

bookmark_icon_off
Bayer Business Programme

Make it Count: Manager version

This training offers new insights into the customers of today and explores how you and your team can adapt your sales approach to engage with customers in order to grow your business.

15 Min Module

bookmark_icon_off
Sponsored education

Understanding abdominal pain, cramps and IBS

This short video explains the symptoms of irritable bowel syndrome (IBS) and how it differs from abdominal cramps to help you recommend a suitable product for your customer’s needs.

3 Min Module