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Ear, nose and throat Neurological

Tinnitus

Last revised in April 2022

Tinnitus is the perception of sound in the absence of sound from the external environment.

Tinnitus: Summary

  • Tinnitus is a symptom, not a disease — it is the perception of sound in the absence of any external auditory stimulus. The sound may be perceived as ringing, roaring, hissing, buzzing, clicking, pulsing, tonal, whistling, or humming.
    • Tinnitus can be unilateral or bilateral, constant or intermittent, pulsatile, or non-pulsatile.  
  • Tinnitus is classified as:
    • Subjective tinnitus if the perceived sound can only be heard by the affected individual. 
    • Objective tinnitus if the sound can be heard by the affected individual and the examiner.  
  • Tinnitus is a very common symptom — around 13% of adults in the UK (7.1 million people) experience prolonged tinnitus.
  • The impact of tinnitus is variable. Most people are less severely affected, but others experience impaired concentration, social isolation, insomnia, anxiety, depression, and (rarely) suicide.
  • All people with tinnitus should be offered an audiological assessment.  
  • Immediate referral (to be seen within a few hours, or more quickly if necessary) should be arranged for people with tinnitus associated with:
    • A high risk of suicide.
    • Sudden onset of significant neurological symptoms or signs.
    • Acute uncontrolled vestibular symptoms.
    • Suspected stroke.
  • Immediate referral should also be arranged for people with:
    • Sudden onset pulsatile tinnitus (depending on local pathways). 
    • Tinnitus secondary to head trauma. 
  • Very urgent referral (to be seen within 24 hours) should be arranged for people with tinnitus and hearing loss that has developed suddenly (over a period of 3 days or less) in the past 30 days. 
  • Urgent referral (to be seen within 2 weeks) should be arranged for people with tinnitus associated with:
    • Distress affecting mental wellbeing that persists even after receiving support at first point of contact with a healthcare professional. 
    • Hearing loss that developed suddenly more than 30 days ago or rapidly worsening hearing loss (over a period of 4–90 days). 
    • Persistent otalgia or otorrhoea that does not resolve with routine treatment. 
  • Referral in line with local pathways should be arranged for people with:
    • Tinnitus that bothers them despite having received support at first point of contact with a healthcare professional.
    • Persistent objective tinnitus.
    • Tinnitus associated with unilateral or asymmetric hearing loss.
  • Referral in line with local pathways should be considered for people with:
    • Persistent pulsatile tinnitus.
    • Persistent unilateral tinnitus. 
    • Persistent tinnitus that has significantly changed in nature or is causing distress. 
  • If referral is not necessary, management includes:
    • Reassuring the person that tinnitus is a common condition that may resolve by itself.
    • Addressing any underlying cause of tinnitus (for example impacted wax).
    • Reviewing medications and, if appropriate, stopping a drug that may be causing tinnitus. 
    • Discussing using sound therapy to reduce the impact of tinnitus.
    • Consider a stepped approach to psychological therapies for people with tinnitus-related distress.
    • Offering a hearing aid to people who have hearing loss that affects their ability to communicate. 
    • Addressing any associated depression, anxiety, or insomnia. 
    • Providing information and self-care advice about tinnitus.
    • Arranging follow-up.

Have I got the right topic?

From age 16 years onwards.

This CKS topic is largely based on the National Institute for Health and Care Excellence (NICE) guidelines Tinnitus: assessment and management [NICE, 2020a], A multidisciplinary European guideline for tinnitus: diagnostics, assessment, and treatment [Cima, 2019], the British Medical Journal (BMJ) Best Practice guide Tinnitus [BMJ, 2022], the American Academy of Otolaryngology-Head and Neck Surgery Foundation Clinical practice guideline: Tinnitus [Tunkel, 2014], the British Tinnitus Association (BTA) Tinnitus guidance for GPs [BTA, 2022], and expert opinion in narrative reviews Tinnitus [Meehan and Nogueira, 2014], Diagnostic approach to patients with tinnitus [Yew, 2014], and Tinnitus: steps to take, drugs to avoid [Zimmerman and Timboe, 2014]. 

This CKS topic covers the management of tinnitus in adults in primary care. Information is provided about the symptomatic treatment that might be offered upon referral to secondary care for persistent tinnitus.

This CKS topic does not cover, in any detail, the management of tinnitus in secondary care.

There are separate CKS topics on Meniere's disease and Vertigo.

The target audience for this CKS topic is healthcare professionals working within the NHS in the UK, and providing first contact or primary healthcare.

How up-to-date is this topic?

Changes

April 2022 — reviewed. A literature search was conducted in April 2022 to identify evidence-based guidelines, UK policy, systematic reviews, and key randomized controlled trials published since the last revision of this topic. 

Previous changes

March 2020 – minor update. The assessment and management sections in this topic has been updated in line with the new NICE guideline Tinnitus: assessment and management.

September to October 2017 — reviewed. A literature search was conducted in July 2017 to identify evidence-based guidelines, UK policy, systematic reviews, and key randomized controlled trials published since the last revision of this topic. No major changes to the recommendations have been made. There have been minor structural changes and expansion of the sections on prevalence, assessment, primary care management, and referral. A new section on prognosis has been added.

January to April 2010 — this is a new CKS topic. The evidence-base has been reviewed in detail, and recommendations are clearly justified and transparently linked to the supporting evidence.

Update

New evidence

Evidence-based guidelines

No new evidence-based guidelines since 1 April 2022.

HTAs (Health Technology Assessments)

No new HTAs since 1 April 2022.

Economic appraisals

No new economic appraisals relevant to England since 1 April 2022.

Systematic reviews and meta-analyses

No new systematic reviews or meta-analysis which reach the CKS threshold for inclusion since 1 April 2022.

Primary evidence

No new primary evidence which reaches the CKS threshold for inclusion published since 1 April 2022.

New policies

No new national policies or guidelines since 1 April 2022.

New safety alerts

No new safety alerts since 1 April 2022.

Changes in product availability

No changes in product availability since 1 April 2022.

Goals and outcome measures

Goals

To support primary healthcare professionals to:

  • Diagnose the underlying cause of tinnitus, where possible.
  • Manage the underlying cause of tinnitus, where possible.
  • Manage the distress caused by tinnitus and its complications.
  • Appropriately refer people with tinnitus.

Outcome measures

No outcome measures were found during the review of this topic.

Audit criteria

No audit criteria were found during the review of this topic.

QOF indicators

No QOF indicators were found during the review of this topic.

QIPP - Options for local implementation

No QIPP - Options for local implementation were found in the search for this topic.

NICE quality standards

No NICE quality standards were found during the search for this topic.

Background information

What is it?

  • Tinnitus is a symptom, not a disease. It is the perception of sound in the absence of any external auditory stimulus.
    • The sound may be perceived as ringing, roaring, hissing, buzzing, clicking, pulsing, tonal, whistling, or humming, but more complex sounds may also be described. 
    • Tinnitus can be unilateral or bilateral, constant or intermittent, pulsatile (synchronous with the heartbeat, or not) or non-pulsatile.  
  • Tinnitus is classified as:
    • Subjective tinnitus if the perceived sound can only be heard by the affected individual. Most cases of tinnitus are subjective tinnitus. It is more likely to be caused by otological problems.
    • Objective tinnitus if the sound can be heard by the affected individual and the examiner. This is rare and affects 1% of people with tinnitus and often has an identifiable and correctable cause, although it can also be due to a serious underlying condition. It occurs due to the perception of sounds produced by neighbouring structures, such as muscular contractions and vascular noise.
  • Primary tinnitus is a term that can be used to describe idiopathic tinnitus that may be associated with sensorineural hearing loss. 
  • Secondary tinnitus is associated with an underlying cause or diagnosis (other than sensorineural hearing loss).

[Meehan and Nogueira, 2014; Tunkel, 2014; Zimmerman and Timboe, 2014; Cima, 2019; BMJ, 2022; BTA, 2022]

What mechanisms produce tinnitus?

  • The pathophysiology of tinnitus is heterogeneous and not completely understood, but is related to aberrant neural activity generated at some level of the auditory system. The tinnitus-related signal is interpreted as an auditory perception and can be associated with distress. 
    • It has been suggested that tinnitus results from an increased firing rate, increased synchrony between neural discharges, or an aberrant pattern of oscillatory activity.
    • In most cases, tinnitus is believed to be associated with some degree of cochlear damage. 
    • The tinnitus-related signal does not cause distress in all people and there are a number of theoretical mechanisms to explain this. 
  • The pathophysiology can be considered by the process involved:  
    • Conductive — vibrations in the middle ear.
    • Sensorineural — inner and outer hair cells, auditory nerves, and extrasensory structures.
    • Central — aberrant central processing (this may be triggered by hearing loss). 

[Zimmerman and Timboe, 2014; Cima, 2019; BMJ, 2022]

What causes subjective tinnitus?

  • Subjective tinnitus is most commonly caused by an otological problem. Common causes include: 
    • Ear infection — including otitis media and otitis external. 
    • Impacted wax. 
    • Meniere's disease. 
    • Noise-induced hearing loss.
    • Otosclerosis.
    • Ototoxic drugs — the risk of tinnitus is reduced by limiting the dose and duration of treatment and avoiding using more than one ototoxic drug at a time. Ototoxic drugs include:
      • Valproate. 
      • Loop diuretics (including furosemide and bumetanide) can cause tinnitus and reversible hearing loss.
      • Aspirin and nonsteroidal anti-inflammatory drugs (NSAIDs) can cause tinnitus and reversible hearing loss.
      • Antimalarials (quinine and chloroquine). 
      • Tetracyclines (such as doxycycline and minocycline). 
      • Macrolide antibiotics (such as erythromycin).
      • Aminoglycoside antibiotics (such as gentamicin) can cause tinnitus and permanent hearing loss associated with cochlear damage. 
      • Cytotoxic drugs (including cisplatin) can cause tinnitus and permanent hearing loss. 
    • Presbycusis. 
    • Sensorineural hearing loss. 
    • Tympanic membrane perforation. 
  • Subjective tinnitus is also associated with:  
    • Mechanical disorders — including trauma of the head or neck and temporomandibular joint disorders. 
    • Metabolic disorders — including thyroid disorders, diabetes mellitus, hyperlipidemia, vitamin B12 deficiency, and zinc deficiency.
    • Neoplastic conditions — including acoustic neuroma (vestibular schwannoma) or meningioma.       
    • Neurological disorders — including multiple sclerosis.
    • Psychological disorders — it is unclear whether the chronic nature of tinnitus causes depression, or whether tinnitus occurs more often in people with depression as they are more psychologically vulnerable. Anxiety may exacerbate tinnitus. 
    • Vascular disorders — including arterial bruits and venous hums. 

[Meehan and Nogueira, 2014; Yew, 2014; Zimmerman and Timboe, 2014; BMJ, 2022] 

What causes objective tinnitus?

  • Objective tinnitus is very rare. It is caused by conditions that produce sound within or near to the ear, and is commonly associated with venous and arterial abnormalities, including: 
    • Aortic stenosis and mitral regurgitation.
    • Arteriovenous malformations and benign venous 'hums'.
    • Carotid or vertebral artery stenosis, tortuosity, dissection, or aneurysm.
    • High jugular bulb. 
    • Vascular tumours.
  • Other causes include: 
    • Acoustic neuroma (vestibular schwannoma). 
    • Anaemia, or other high cardiac output states.  
    • Benign intracranial hypertension. 
    • Middle ear inflammation.
    • Muscle contractions (palatal myoclonus), such as tensor veli palatini or tensor tympani contractions. Middle ear myoclonus is usually unilateral and produces a clicking or buzzing sound. Soft palate movements can also cause a clicking sound. 
    • Paget's disease and otosclerosis. 
    • Patulous eustachian tube — can occur after adenoidectomy or weight loss. Clicking sounds occur with swallowing.
    • Temporomandibular disorders. 
    • Thyrotoxicosis. 

[Meehan and Nogueira, 2014; Tunkel, 2014; Yew, 2014; Zimmerman and Timboe, 2014; Cima, 2019; BMJ, 2022]

How common is it?

  • Tinnitus is a very common symptom.
    • Around 13% of adults in the UK (7.1 million people) experience prolonged tinnitus. 
    • The prevalence of tinnitus increases with age, but it can occur at any age, including in children.
    • Men and women are affected equally.
    • A multi-country cross-sectional population study conducted in 12 European countries found a prevalence of any tinnitus of 14.7%, with severe tinnitus in 1.2% of participants [Biswas, 2022].     
  • Tinnitus is more common in people with hearing loss, but its severity does not correlate with the extent of hearing deficit.
  • An increased prevalence of tinnitus has also been reported in people with a history of loud noise exposure from work or leisure activities, and people with obesity, hypertension, diabetes mellitus, dyslipidaemia, or anxiety disorder [Tunkel, 2014]. 

[Cima, 2019; BTA, 2022]

What are the complications?

  • The impact of tinnitus on health-related quality of life is variable — most people are less severely affected, but others may experience:
    • Anxiety. 
    • Depression. 
    • Impaired concentration.
    • Interference with daily activities.
    • Loneliness, withdrawal, and social isolation.
    • Sleep disturbance. 
    • Suicide (a very rare complication).

[Henry et al, 2010; Tunkel, 2014; BMJ, 2022]

What is the prognosis?

  • Most tinnitus is mild in severity and improves over time, or after treatment.  
    • However, in a minority of cases, tinnitus can persist for many years, causing significant distress where specialist support is required. 
    • Symptoms which persist for 6 months or longer are less likely to improve spontaneously.
  • Around 20% of adults with tinnitus require clinical intervention [Tunkel, 2014]. 

[Tunkel, 2014; BMJ, 2022; BTA, 2022]

Diagnosis

How do I assess someone with tinnitus?

  • Take a medical history and ask about: 
    • The onset, quality, duration, severity and frequency of the tinnitus. 
    • The features of tinnitus: 
      • Unilateral or bilateral. 
      • Continuous or episodic.
      • Pulsatile, and, if so, do they recognize a pattern of it being in time with their heart rate. 
    • Associated symptoms such as hearing loss, dizziness, vertigo, balance problems, jaw pain or clicking, facial weakness, sensitivity to loud noises, stress, visual changes or headache.
    • Any relieving or exacerbating factors (for example background noise, stress, lack of sleep, head position, jaw movements). 
    • The impact of tinnitus — consider using the Tinnitus Functional Index. If questionnaires cannot be used (for example, because of language issues or cognitive impairment) consider using a visual analogue scale.
      • Discuss with the person, and their family members or carers if appropriate, how the condition affects their quality of life (home, social, leisure, work). 
      • Ask the person if they have problems sleeping because of tinnitus — consider using the Insomnia Severity Index and discuss the results with the person. 
      • Be alert to the impact of tinnitus on mental health — consider using the tinnitus questionnaire (TQ) or the mini-TQ in addition to the Tinnitus Functional Index if further assessment of the psychological effects of tinnitus is needed. If there are concerns about depression or anxiety carry out an appropriate mental health assessment. For more information, see the CKS topics on Depression and Generalized anxiety disorder. 
    • Current medications, including over-the-counter and herbal remedies. 
    • History of significant noise exposure from occupational or leisure activities. 
    • A history of ear surgery, infections or injury, head trauma, or any nose, throat, orthopaedic, cervical, or dental conditions. 
    • A history of cerebrovascular accident or transient ischaemic attack. 
    • Comorbidities, such as cardiovascular or metabolic diseases, or mental health disorders. 
  • Perform an examination of the head and neck. 
    • Examine the ears, nose, and throat. 
      • Use an otoscope to detect disorders affecting the middle and outer ear (for example wax, otitis externa, otitis media with effusion, perforation of the tympanic membrane, and cholesteatoma). For more information, see the CKS topics on Earwax, Otitis externa, and Otitis media with effusion.
      • Use Weber and Rinne tuning fork tests to identify sensorineural or conductive hearing loss. 
      • Observe the palate for palatal myoclonus. 
    • Palpate the temporomandibular joint and examine the jaw for any snapping or clicking indicative of temporomandibular joint dysfunction. For more information see the CKS topic on Temporomandibular disorders (TMDs).
    • Perform a focused neurological assessment, to exclude motor and sensory deficits and exclude any cranial nerve problems. 
  • If an underlying disorder is suspected (for example, anaemia, thyroid disease, hyperlipidaemia, or diabetes) consider arranging investigations including:
    • Blood glucose.
    • HbA1c.  
    • Thyroid function. 
    • Full blood count. 
    • Lipid levels. 
    • Urea and electrolytes. 
  • If tinnitus is pulsatile, focus on possible cardiovascular disease or vascular lesions.
    • Perform a head and neck examination, a general cardiovascular examination, and include auscultation/palpation of the head and neck, the skull and mastoid prominences, and orbits. 
    • Auscultation over the neck, mastoid, and ear canal may reveal a carotid bruit, venous hum, arteriovenous malformations, or myoclonic clicks. 

Basis for recommendation

These recommendations are based on the National Institute for Health and Care Excellence (NICE) guidelines Tinnitus: assessment and management [NICE, 2020a], A multidisciplinary European guideline for tinnitus: diagnostics, assessment, and treatment [Cima, 2019], the British Medical Journal (BMJ) Best Practice guide Tinnitus [BMJ, 2022], the American Academy of Otolaryngology-Head and Neck Surgery Foundation Clinical practice guideline: Tinnitus [Tunkel, 2014], and expert opinion in narrative reviews Tinnitus [Meehan and Nogueira, 2014], and Diagnostic approach to patients with tinnitus [Yew, 2014].   

Assessing the impact of tinnitus

  • NICE recommends considering the use of questionnaires to assess tinnitus as they enable the development of a management plan targeted to the individual’s needs. However, while it found no evidence that evaluated the clinical effectiveness of questionnaires to assess tinnitus, the committee noted that they were a crucial part of the management pathway [NICE, 2020b]. 
  • An assessment of the impact on quality of life is important because the location and severity of tinnitus do not always correlate with the distress reported by the person [Meehan and Nogueira, 2014].

How do I determine the cause of tinnitus?

  • For people with:
    • Objective tinnitus — refer these people to an ear, nose, and throat specialist for investigation and treatment. 
    • Subjective unilateral tinnitus and sensorineural hearing loss, suspect:
      • Meniere's disease — if there are episodes of tinnitus associated with hearing loss and vertigo, generally lasting 15 minutes to 24 hours. Tinnitus may be associated with a feeling of fullness in the affected ear. Note: tinnitus is mostly unilateral, but can be bilateral in 10-30% of cases.
      • Acoustic neuroma (vestibular schwannoma) — dizziness may also be present. Signs of cranial nerve and brainstem compression and hydrocephalus may develop with large tumours. 
    • Subjective bilateral tinnitus and sensorineural hearing loss, suspect tinnitus secondary to: 
      • Noise-induced hearing loss — if there is a history of significant noise exposure. 
      • Drug-induced ototoxicity — if the tinnitus developed while taking ototoxic drugs (for example aspirin, nonsteroidal anti-inflammatory drugs [NSAIDs], certain antibiotics, loop diuretics, or cytotoxic drugs).
      • Age-related hearing loss — in older people who do not have a history of exposure to noise or ototoxic drugs. 
    • Subjective unilateral or bilateral tinnitus and conductive hearing loss, suspect:
      • A disorder of the middle or outer ear — if there are signs of these conditions on examination (such as impacted wax, otitis media, or cholesteatoma). For more information, see the CKS topics on Cholesteatoma, Earwax, and Otitis media with effusion.
      • Otosclerosis — there may be a family history. Tinnitus is characterized by a hissing sound, humming sound, or discrete tones.
  • Suspect tinnitus secondary to head or neck injury, multiple sclerosis, diabetes, or thyroid disease if these conditions are present and other causes have been ruled out.

Basis for recommendation

These recommendations are based on the British Medical Journal (BMJ) Best Practice guide Tinnitus [BMJ, 2022], the American Academy of Otolaryngology-Head and Neck Surgery Foundation Clinical practice guideline: Tinnitus [Tunkel, 2014], and expert opinion in narrative reviews Tinnitus [Meehan and Nogueira, 2014], Diagnostic approach to patients with tinnitus [Yew, 2014], and Tinnitus: steps to take, drugs to avoid [Zimmerman and Timboe, 2014]. 

Objective tinnitus

Management

Scenario: Management of tinnitus

From age 16 years onwards.

When should I refer someone with tinnitus to secondary care?

  • Refer people with tinnitus immediately (to be seen within a few hours, or more quickly if necessary) if it is associated with: 
    • A high risk of suicide — refer to a crisis mental health management team for assessment. 
      • If required, provide a safe place while waiting for assessment.
    • Sudden onset of significant neurological symptoms or signs (for example, facial weakness) — refer for neurological assessment. 
    • Acute uncontrolled vestibular symptoms (for example, vertigo) — refer for neurological assessment. 
    • Suspected stroke – follow a local stroke referral pathway. 
  • Also refer people immediately (to be seen within a few hours, or more quickly if necessary) with:
    • Sudden onset pulsatile tinnitus — refer to an ear, nose, and throat (ENT) service. 
      • Note: this may also present with additional signs and symptoms depending on the underlying cause (for example, neurological symptoms).  
    • Tinnitus secondary to head trauma. 
  • Refer people very urgently (to be seen within 24 hours) if they have tinnitus and hearing loss that has developed suddenly (over a period of 3 days or less) in the past 30 days — refer to an ENT service or an emergency department. 
  • Refer people urgently (to be seen within 2 weeks) if they have tinnitus associated with:
    • Distress affecting mental wellbeing (for example, distress that prevents them from carrying out their usual daily activities) that persists after receiving tinnitus support at first point of contact with a healthcare professional. 
    • Hearing loss that developed suddenly more than 30 days ago, or rapidly worsening hearing loss (over a period of 4–90 days) — refer to an ENT or audiovestibular service.
    • Persistent otalgia or otorrhoea that does not resolve with routine treatment. 
  • Refer people in line with local pathways if they have: 
    • Tinnitus that bothers them despite having received tinnitus support at first point of contact with a healthcare professional. 
    • Persistent objective tinnitus. 
    • Tinnitus associated with unilateral or asymmetric hearing loss. 
  • Consider referring people for tinnitus assessment and management in line with local pathways if they have: 
    • Persistent pulsatile tinnitus. 
      • Offer imaging to all people with pulsatile tinnitus.
    • Persistent unilateral tinnitus. 
    • Persistent tinnitus that has significantly changed in nature or is causing distress. 
  • Refer less urgently to an ear, nose, and throat specialist (using clinical judgement): 
    • Tinnitus of uncertain cause — this includes people with tinnitus that is not associated with hearing loss, ear pain, drainage or malodour, vestibular symptoms or facial weakness, and people with hearing loss that cannot clearly be distinguished as either sensorineural or conductive.
  • Offer an audiological assessment to all people with tinnitus.

Basis for recommendation

These recommendations are largely based on the National Institute for Health and Care Excellence (NICE) guidelines Tinnitus: assessment and management [NICE, 2020a], Hearing loss in adults: assessment and management [NICE, 2018], Suspected neurological conditions: recognition and referral [NICE, 2019], and expert opinion in narrative reviews A triage guide for tinnitus [Henry et al, 2010], and Tinnitus: systematic approach to primary care assessment and management [Ellis, 2022].

Sudden onset pulsatile tinnitus
  • NICE does not provide a referral recommendation for people with sudden onset pulsatile tinnitus as the evidence review did not identify any relevant studies to support such a recommendation [NICE, 2020c].
    • The committee did make a non-urgent referral recommendation for persistent pulsatile tinnitus as in most cases, persistent tinnitus is less likely to be associated with severe medical conditions.  
    • The committee acknowledged that there was generally inconsistency in how referrals are made in the UK and that the consequences of not appropriately referring people presenting with tinnitus can be catastrophic, impacting on physical and mental wellbeing.  
  • Expert opinion in a review article [Henry et al, 2010] advises that sudden onset pulsatile tinnitus should be treated as an otologic emergency. 
  • Emergency referral for sudden onset pulsatile tinnitus is also recommended in another narrative review, which advises that it may be suggestive of progressive vascular abnormalities and therefore requires immediate assessment [Ellis, 2022]. 
  • Expert opinion in another narrative review advises that pulsatility is a red flag for tinnitus and that, regardless of audiology results, people with pulsatile tinnitus should receive imaging to rule out vascular lesions [Zimmerman and Timboe, 2014]. 
    • The most common causes of vascular lesions are arteriovenous malformations and fistulas, although carotid abnormalities such as atherosclerosis and aneurysms can also cause pulsatile tinnitus [Meehan and Nogueira, 2014]. 
  • CKS is aware that local referral pathways and protocols may differ, but the recommendation to refer people with sudden onset pulsatile tinnitus is pragmatic as sudden onset pulsatile tinnitus may be be due to a serious underlying condition that requires urgent medical attention. However, the decision on the urgency of referral should be based on clinical judgement, local protocols, as well as expert advice when appropriate.  
Unilateral tinnitus
  • NICE advises that clinicians should consider referring people with persistent unilateral tinnitus in line with local pathways [NICE, 2020a]. 
  • Unilateral tinnitus is much less common than bilateral tinnitus and may indicate a more serious underlying condition such as acoustic neuroma (vestibular schwannoma), cerebellopontine angle tumour, glomus tumour, or Meniere's disease [Henry et al, 2010; Tunkel, 2014; BMJ, 2022]. 
Tinnitus associated with unilateral or asymmetric hearing loss
  • NICE advises that people with unilateral or asymmetric hearing loss should be referred in line with local pathways [NICE, 2020a]. 
  • Unilateral or asymmetric hearing loss can be related to serious diagnoses such as acoustic neuroma (vestibular schwannoma) [Tunkel, 2014]. Expert opinion in review articles is that people with asymmetric tinnitus or asymmetric hearing loss need referral for further investigations, such as MRI scanning [Baguley, 2013; Meehan and Nogueira, 2014; Zimmerman and Timboe, 2014]. 
Less urgent referral 
  • Expert opinion in a review article acknowledges that people who do not have serious symptoms can be seen non-urgently [Henry et al, 2010]. 
  • The recommendations to refer people with tinnitus of uncertain cause who do not have serious symptoms is pragmatic and based on what CKS considers to be good medical practice.  

How should I manage someone with tinnitus in primary care?

  • If indicated, refer the person for specialist assessment and management.
  • If referral is not required:
    • Reassure the person that:  
      • Tinnitus is a common condition.
      • It may resolve by itself.
      • Although it is commonly associated with hearing loss, it is not commonly associated with underlying physical problems.
      • There are a variety of management strategies that help many people live well with tinnitus.
    • Treat the underlying cause of tinnitus when possible, for example impacted wax, otitis media/externa, or temporomandibular joint dysfunction. For more information, see the CKS topics on Earwax, Otitis externa, Otitis media - acute, and Temporomandibular disorders (TMDs). 
    • Review medications and, if appropriate, consider stopping a drug that may be causing tinnitus. 
    • Discuss using sound therapy to reduce the impact of tinnitus. Advise the person to try having continuous, low-level, unobtrusive sound in the background to distract from the tinnitus (for example quiet music, noise from a water feature, the sound of a fan).
      • Further information about sound therapy is available from the British Tinnitus Association at www.tinnitus.org.uk, including a self-help information sheet on Sound therapy and tinnitus. 
      • Refer the person to Audiology and Hearing Therapy services to advise on the most appropriate sounds.  
    • Consider a stepped approach to psychological therapies for people with tinnitus-related distress — if the person does not benefit from the first psychological intervention or declines an intervention, offer the next step in the following order:
      • Digital tinnitus-related cognitive behavioural therapy (CBT) provided by psychologists.
      • Group-based tinnitus-related psychological interventions, including mindfulness-based cognitive therapy (delivered by appropriately trained and supervised practitioners), acceptance and commitment therapy or CBT (delivered by psychologists).
      • Individual tinnitus-related CBT (delivered by psychologists).
    • Offer a hearing aid to people with tinnitus who have hearing loss that affects their ability to communicate — refer the person to an audiologist.
      • Consider offering a hearing aid to people with tinnitus who have hearing loss but no difficulties communicating. 
      • Do not offer a hearing aid to people with tinnitus but no hearing loss. 
      • For more information on the assessment and management of hearing loss, see the CKS topic Hearing loss in adults.
    • Address any associated depression, anxiety, or insomnia. This may involve referral to a mental health professional. For more information, see the CKS topics on Depression, Generalized anxiety disorder, and Insomnia. 
    • Medication and complementary and alternative therapies (such as dietary supplements, herbal medicines, acupuncture) are not recommended for the treatment of tinnitus. 
    • Provide information and self-care advice about tinnitus: 
      • What it is, what might have caused it, and what might happen in the future.
      • What can make tinnitus worse (for example, stress or exposure to loud noise).
      • Safe listening practices (for example, noise protection).
      • The impact of tinnitus (for example, it can affect sleep).
      • Investigations that may be required in secondary care.
      • Self-help and coping strategies (for example, self-help books and relaxation strategies).
      • Management options.
    • Also provide information about local and national charities and support groups, including:
    • Arrange follow-up to assess the person's response to treatment. Refer people who cannot be adequately managed in primary care.

Basis for recommendation

These recommendations are largely based on the National Institute for Health and Care Excellence (NICE) guideline Tinnitus: assessment and management [NICE, 2020a], the British Medical Journal (BMJ) best practice guide Tinnitus [BMJ, 2022], the British Tinnitus Association (BTA) Tinnitus guidance for GPs [BTA, 2022], A multidisciplinary European guideline for tinnitus: diagnostics, assessment, and treatment [Cima, 2019], the American Academy of Otolaryngology-Head and Neck Surgery Foundation Clinical practice guideline: Tinnitus [Tunkel, 2014], expert opinion in narrative reviews Diagnostic approach to patients with tinnitus [Yew, 2014], Tinnitus: steps to take, drugs to avoid [Zimmerman and Timboe, 2014], A triage guide for tinnitus [Henry et al, 2010], and what CKS considers good medical practice.  

Discussing the use of sound therapy
  • NICE was unable to make a recommendation on the use of sound therapy as there is limited evidence to assess the clinical and cost-effectiveness of these interventions in isolation, and insufficient evidence for any particular type of sound therapy [NICE, 2020a]. 
    • However, i​​​​​n the evidence review for sound therapy and amplification devices the committee noted that sound therapy and sound enrichment devices are widely used in the NHS and highlighted that from their clinical experience people with tinnitus do benefit from the use of these interventions [NICE, 2020d].  
  • Similarly a European guideline did not make a recommendation for sound therapy as there was little high-quality evidence to support the intervention, but advises that while it may be useful for acute relief purposes, it is not considered an effective intervention with long-term results [Cima, 2019].  
  • The American Academy of Otolaryngology - Head and Neck Surgery Foundation guideline advises that sound therapy may be recommended for people with persistent bothersome tinnitus. This is a grade B recommendation, based on randomized controlled trials (RCTs) with methodological concerns [Tunkel, 2014].
    • Potential benefits of sound therapy include helping habituation to tinnitus by decreasing the contrast between tinnitus and environmental sounds, administering soothing sounds to aid relaxation and stress relief, and offering a distraction from tinnitus [Tunkel, 2014]. 
  • The BTA advises that having continuous, low-level, unobtrusive sound in the background can reduce the starkness of tinnitus [BTA, 2022]. 
Offering a hearing aid to people with tinnitus and hearing loss
  • NICE recommends offering amplification devices to people with hearing loss that affects their ability to communicate, and considering offering them to people with tinnitus who have hearing loss but no difficulties in communicating [NICE, 2020a]. 
    • NICE found limited evidence on using amplification devices for managing tinnitus. The committee noted that many people present with tinnitus without realising that they have hearing loss, and agreed that adults with tinnitus and hearing loss that affects their ability to communicate and hear should be offered an amplification device in line with the NICE guideline on hearing loss in adults. 
    • There was no evidence to support the use of amplification devices for people with tinnitus and a hearing loss that does not cause difficulties communicating. However, given that enhancing auditory input may improve the person's perception of tinnitus, the committee recommended that amplification devices be considered.
    • People without hearing loss should not be offered amplification devices as amplified sound may induce hearing loss.
  • Straining to listen can allow tinnitus to emerge or, if already present, to worsen. Correcting any hearing loss reduces listening effort and generally reduces the level of the tinnitus [BTA, 2022].
    • Some hearing aids incorporate sound therapy devices specifically for people with tinnitus. 
Treatments not recommended
  • There is no conventional or complementary medication that has been shown to have specific tinnitus ameliorating qualities and there is anecdotal suggestion that repeatedly trying unsuccessful therapies worsens tinnitus [BTA, 2022].
  • A European guideline also advises that [Cima, 2019]:
    • There is no evidence for the effectiveness of drug treatments specifically for tinnitus, but evidence for potentially significant adverse effects.
    • There is evidence that dietary and alternative therapies (e.g. Ginkgo biloba, melatonin, zinc, or other dietary supplements) have no proven efficacy and pose potential harm in the management of tinnitus.

Supporting evidence

This CKS topic is largely based on the National Institute for Health and Care Excellence (NICE) guidelines Tinnitus: assessment and management [NICE, 2020a], A multidisciplinary European guideline for tinnitus: diagnostics, assessment, and treatment [Cima, 2019], the British Medical Journal (BMJ) Best Practice guide Tinnitus [BMJ, 2022], the American Academy of Otolaryngology-Head and Neck Surgery Foundation Clinical practice guideline: Tinnitus [Tunkel, 2014], the British Tinnitus Association (BTA) Tinnitus guidance for GPs [BTA, 2022], and expert opinion in narrative reviews Tinnitus [Meehan and Nogueira, 2014], Diagnostic approach to patients with tinnitus [Yew, 2014], and Tinnitus: steps to take, drugs to avoid [Zimmerman and Timboe, 2014]. The rationale for the individual recommendations is discussed in the relevant basis for recommendation sections.

How this topic was developed

This section briefly describes the processes used in developing and updating this topic. Further details on the full process can be found in the About Us section and on the Clarity Informatics website.

Search strategy

A literature search was conducted for guidelines, systematic reviews and randomized controlled trials on primary care management of tinnitus.

Search dates

August 2017 - April 2022

Key search terms

Various combinations of searches were carried out. The terms listed below are the core search terms that were used for Medline.

  • Exp tinnitus/, tinnitus.tw. tinnitus.ti,ab.

Sources of guidelines

Sources of systematic reviews and meta-analyses

  • The Cochrane Library:
    • Systematic reviews
    • Protocols
    • Database of Abstracts of Reviews of Effects
  • Medline (with systematic review filter)
  • EMBASE (with systematic review filter)

Sources of health technology assessments and economic appraisals

Sources of randomized controlled trials

  • The Cochrane Library:
    • Central Register of Controlled Trials
  • Medline (with randomized controlled trial filter)
  • EMBASE (with randomized controlled trial filter)

Sources of evidence based reviews and evidence summaries

Sources of national policy

Patient experiences

Sources of medicines information

The following sources are used by CKS pharmacists and are not necessarily searched by CKS information specialists for all topics. Some of these resources are not freely available and require subscriptions to access content.

Stakeholder engagement

Our policy

The external review process is an essential part of CKS topic development. Consultation with a wide range of stakeholders provides quality assurance of the topic in terms of:

  • Clinical accuracy.
  • Consistency with other providers of clinical knowledge for primary care.
  • Accuracy of implementation of national guidance (in particular NICE guidelines).
  • Usability.

Principles of the consultation process

  • The process is inclusive and any individual may participate.
  • To participate, an individual must declare whether they have any competing interests or not. If they do not declare whether or not they have competing interests, their comments will not be considered.
  • Comments received after the deadline will be considered, but they may not be acted upon before the clinical topic is issued onto the website.
  • Comments are accepted in any format that is convenient to the reviewer, although an electronic format is encouraged.
  • External reviewers are not paid for commenting on the draft topics.
  • Discussion with an individual or an organization about the CKS response to their comments is only undertaken in exceptional circumstances (at the discretion of the Clinical Editor or Editorial Steering Group).
  • All reviewers are thanked and offered a letter acknowledging their contribution for the purposes of appraisal/revalidation.
  • All reviewers are invited to be acknowledged on the website. All reviewers are given the opportunity to feedback about the external review process, enabling improvements to be made where appropriate.

Stakeholders

  • Key stakeholders identified by the CKS team are invited to comment on draft CKS topics. Individuals and organizations can also register an interest to feedback on a specific topic, or topics in a particular clinical area, through the Getting involved section of the Clarity Informatics website.
  • Stakeholders identified from the following groups are invited to review draft topics:
    • Experts in the topic area.
    • Professional organizations and societies (for example, Royal Colleges).
    • Patient organizations, Clarity has established close links with groups such as Age UK and the Alzheimer’s Society specifically for their input into new topic development, review of current topic content and advice on relevant areas of expert knowledge.
    • Guideline development groups where the topic is an implementation of a guideline.
    • The British National Formulary team.
    • The editorial team that develop MeReC Publications.
  • Reviewers are provided with clear instructions about what to review, what comments are particularly helpful, how to submit comments, and declaring interests.

Patient engagement

Clarity Informatics has enlisted the support and involvement of patients and lay persons at all stages in the process of creating the content which include:

  • Topic selection
  • Scoping of topic
  • Selection of clinical scenarios
  • First draft internal review
  • Second draft internal review
  • External review
  • Final draft and pre-publication

Our lay and patient involvement includes membership on the editorial steering group, contacting expert patient groups, organizations and individuals.

Evidence exclusion criteria

Our policy

Scoping a literature search, and reviewing the evidence for CKS is a methodical and systematic process that is carried out by the lead clinical author for each topic. Relevant evidence is gathered in order that the clinical author can make fully informed decisions and recommendations. It is important to note that some evidence may be excluded for a variety of reasons. These reasons may be applied across all CKS topics or may be specific to a given topic.

Studies identified during literature searches are reviewed to identify the most appropriate information to author a CKS topic, ensuring any recommendations are based on the best evidence. We use the principles of the GRADE and PICOT approaches to assess the quality of published research. We use the principles of AGREE II to assess the quality of published guidelines.

Standard exclusions for scoping literature:

  • Animal studies
  • Original research is not written in English

Possible exclusions for reviewed literature:

  • Sample size too small or study underpowered
  • Bias evident or promotional literature
  • Population not relevant
  • Intervention/treatment not relevant
  • Outcomes not relevant
  • Outcomes have no clear evidence of clinical effectiveness
  • Setting not relevant
  • Not relevant to UK
  • Incorrect study type
  • Review article
  • Duplicate reference

Organizational, behavioural and financial barriers

Our policy

The CKS literature searches take into consideration the following concepts, which are discussed at the initial scoping of the topic.

  • Feasibility
    • Studies are selected depending on whether the intervention under investigation is available in the NHS and can be practically and safely undertaken in primary care.
  • Organizational and Financial Impact Analysis
  • Studies are selected and evaluated on whether the intervention under investigations may have an impact on local clinical service provision or national impact on cost for the NHS. The principles of clinical budget impact analysis are adhered to, evaluated and recorded by the author. The following factors are considered when making this assessment and analysis.
    • Eligible population
    • Current interventions
    • Likely uptake of new intervention or recommendation
    • Cost of the current or new intervention mix
    • Impact on other costs
    • Condition-related costs
    • In-direct costs and service impacts
    • Time dependencies
  • Cost-effectiveness or cost-benefit analysis studies are identified where available. 

We also evaluate and include evidence from NICE accredited sources which provide economic evaluations of recommendations, such as NICE guidelines. When a recommended action may not be possible because of resource constraints, this is explicitly indicated to healthcare professionals by the wording of the CKS recommendation.

Declarations of interest

Our policy

Clarity Informatics requests that all those involved in the writing and reviewing of topics, and those involved in the external review process to declare any competing interests. Signed copies are securely held by Clarity Informatics and are available on request with the permission of the individual. A copy of the declaration of interest form which participants are asked to complete annually is also available on request. A brief outline of the declarations of interest policy is described here and full details of the policy is available on the Clarity Informatics website. Declarations of interests of the authors are not routinely published, however competing interests of all those involved in the topic update or development are listed below. Competing interests include:

  • Personal financial interests
  • Personal family interest
  • Personal non-financial interest
  • Non-personal financial gain or benefit

Although particular attention is given to interests that could result in financial gains or losses for the individual, competing interests may also arise from academic competition or for political, personal, religious, and reputational reasons. An individual is not obliged to seek out knowledge of work done for, or on behalf of, the healthcare industry within the departments for which they are responsible if they would not normally expect to be informed.

Who should declare competing interests?

Any individual (or organization) involved in developing, reviewing, or commenting on clinical content, particularly the recommendations should declare competing interests. This includes the authoring team members, expert advisers, external reviewers of draft topics, individuals providing feedback on published topics, and Editorial Steering Group members. Declarations of interest are completed annually for authoring team and editorial steering group members, and are completed at the start of the topic update and development process for external stakeholders.

Competing interests declared for this topic:

None.

References

  • Baguley, D., McFerran, D. and Hall, D. (2013) Tinnitus. Lancet 382(9904), 1600-1607. [Abstract]
  • Biswas, R., Lugo, A. and Akeroyd, M.A. (2022) Tinnitus prevalence in Europe: a multi-country cross-sectional population study. Lancet Regional Health - Europe. [Free Full-text]
  • BMJ Best Practice (2022) Tinnitus. BMJ Publishing Group. https://bestpractice.bmj.com
  • BTA (2022) Tinnitus guidance for GPs. British Tinnitus Association. https://www.tinnitus.org.uk [Free Full-text]
  • Cima, R.F.F., Mazurek, B., Halder, H. et al. (2019) A multidisciplinary European guideline for tinnitus: diagnostics, assessment, and treatment. HNO 67(Suppl 1), 10-42. [Abstract] [Free Full-text]
  • Ellis, S., Wilson, R. and Dolan, S. (2022) Tinnitus: systematic approach to primary care assessment and management. British Journal of General Practice 72(717), 190-192. [Abstract]
  • Henry, J.A., Zaugg, T.L., Myers, P.J. et al. (2010) A triage guide for tinnitus. Journal of family practice 59(7), 389-393. [Abstract]
  • Meehan, T. and Nogueira, C. (2014) Tinnitus. British Medical Journal 348(bmj.g216).
  • NICE (2018) Hearing loss in adults: assessment and management. National Institute for Health and Care Excellence. http://www.nice.org.uk [Free Full-text]
  • NICE (2019) Suspected neurological conditions: recognition and referral. National Institute for Health and Care Excellence. http://www.nice.org.uk [Free Full-text]
  • NICE (2020a) Tinnitus: assessment and management . National Insitute for Health and Care Excellence. www.nice.org.uk [Free Full-text]
  • NICE (2020b) Tinnitus: assessment and management. Evidence review for questionnaires to assess tinnitus. National Institute for Health and Care Excellence. http://www.nice.org.uk [Free Full-text]
  • NICE (2020c) Tinnitus: assessment and management. Evidence reviews for symptoms and features for urgent and non-urgent referral. National Institute for Health and Care Excellence. https://www.nice.org.uk [Free Full-text]
  • NICE (2020d) Tinnitus: assessment and management. Evidence review for sound therapy and amplification devices. National Institute for Health and Care Excellence. http://www.nice.org.uk [Free Full-text]
  • Tunkel, D.E., Bauer, C.A., Sun, G.H. et al. (2014) Clinical practice guideline: tinnitus. Otolaryngology Head and Neck Surgery 151(2 Suppl), S1-S40. [Abstract]
  • Yew, K.S. (2014) Diagnostic approach to patients with tinnitus. American Family Physician 89(2), 106-113. [Abstract]
  • Zimmerman, E. and Timboe, A. (2014) Tinnitus: steps to take, drugs to avoid. Journal of family practice. 63(2), 82-88. [Abstract]
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