Ear, nose and throat
Hearing loss in adults
Last revised in May 2024
Hearing loss is common at any age, it can be temporary, permanent, sudden onset or progressive, conductive or sensorineural.
Hearing loss in adults: Summary
- Hearing loss is common, can occur at any age, and can be temporary or permanent, of sudden onset (developing within 72 hours), or slowly progressive, and can be classified as:
- Conductive — hearing loss occurs due to abnormalities of the outer or middle ear, which impair conduction of sound waves to the cochlea, and/or
- Sensorineural— hearing loss occurs due to abnormalities in the cochlea, auditory nerve, or other structures in the neural pathway leading from the inner ear to the auditory cortex.
- It can be categorised as mild, moderate, severe, or profound, based on the quietest sound that can be heard measured in decibels on pure tone audiometry.
- The most common causes of hearing loss are ageing and exposure to excessive noise.
- Complications include reduced quality of life, social withdrawal, reduced educational and occupational opportunities, anxiety and depression, and increased risk of dementia and falls.
- Assessment of a person presenting with hearing loss includes:
- Asking about who has noticed symptoms; its onset, characteristics and duration; whether unilateral or bilateral; associated symptoms; the impact on daily functioning, cognition, and emotional wellbeing; any underlying causes and comorbidities; family history; current or past ototoxic medications.
- Examination including assessment of hearing; the pinna, ear canal and tympanic membrane (using otoscopy) for signs of an underlying cause; cranial nerves and cerebellar signs; head and neck for masses.
- Possible tuning fork tests to assess for symmetrical hearing loss and distinguish between conductive and sensorineural hearing loss.
- Immediate referral to ENT or an emergency department should be arranged if a person has hearing loss, which is:
- Sudden-onset occurring in the past 30 days and not explained by external or middle ear causes.
- Unilateral associated with focal neurology.
- Associated with a head or neck injury.
- Due to a potentially serious infective cause.
- Urgent ENT referral should be arranged if a person has hearing loss which is:
- Sudden-onset developing more than 30 days ago, or rapidly progressive, which is not explained by external or middle ear causes.
- Urgent referral using a suspected cancer pathway should be arranged if a person has hearing loss and:
- Suspected head or neck malignancy.
- Routine ENT referral should be arranged if a person has hearing loss, which is:
- Unilateral or asymmetric and gradual onset.
- Fluctuating and not associated with an upper respiratory tract infection (URTI).
- Associated with hyperacusis.
- Associated with persistent, pulsatile, changing, or distressing tinnitus.
- Associated with persistent or recurrent vertigo.
- Not age-related.
- Routine audiology referral for pure tone audiometry and consideration of hearing aids should be arranged if a person has suspected sensorineural hearing loss not needing specialist assessment.
- Management of a person with hearing loss in primary care includes:
- Excluding or managing any underlying cause(s) such as impacted earwax or acute infection.
- Considering ENT referral if the tympanic membrane cannot be fully examined or if clinically indicated.
- Advising on sources of information and support.
- Signposting to other services.
- Advising on auditory rehabilitation strategies.
Have I got the right topic?
From age 18 years onwards.
This CKS topic covers the assessment and management of adults presenting with hearing loss in primary care.
This CKS topic does not cover the secondary care management of hearing loss, the specific management of underlying conditions, tinnitus (without hearing loss), or vertigo (without hearing loss).
There are separate CKS topics on Benign paroxysmal positional vertigo, Cholesteatoma, Earwax, Head and neck cancers - recognition and referral, Ménière's disease, Otitis media - acute, Otitis media - chronic suppurative, Otitis media with effusion, Otitis externa, Tinnitus, Vertigo, and Vestibular neuronitis.
The target audience for this CKS topic is healthcare professionals working within the NHS in the UK, and providing first contact or primary healthcare.
How up-to-date is this topic?
Changes
May 2024 — reviewed. A literature search was conducted in March 2024 to identify evidence-based guidelines, UK policy, systematic reviews, and key randomized controlled trials published since the last revision of this topic. The recommendations have been updated in line with current evidence in the literature. The topic structure has been amended to improve clarity and navigation.
Previous changes
July to September 2019 — this is a new CKS topic. A literature search was conducted in July 2019 to identify evidence-based guidelines, UK policy, systematic reviews, and key randomized controlled trials. The evidence base has been reviewed in detail, and recommendations are clearly justified and transparently linked to the supporting evidence.
Update
New evidence
Evidence-based guidelines
No new evidence-based guidelines since 1 March 2024.
HTAs (Health Technology Assessments)
No new HTAs since 1 March 2024.
Economic Appraisals
No new economic appraisals relevant to England since 1 March 2024.
Systematic reviews and meta-analyses
No new systematic reviews or meta-analysis which reach the CKS threshold for inclusion since 1 March 2024.
Primary evidence
No new primary evidence which reaches the CKS threshold for inclusion published since 1 March 2024.
New policies
No new national policies or guidelines since 1 March 2024.
New safety alerts
No new safety alerts since 1 March 2024.
Changes in product availability
No changes in product availability since 1 March 2024.
Goals and outcome measures
Goals
To support primary healthcare professionals to:
- Carry out a thorough assessment of adults presenting with hearing loss.
- Recognise clinical features that require immediate, urgent, or routine referral to secondary care.
- Manage reversible causes where appropriate in primary care.
- Refer for further audiological assessment and follow-up where appropriate.
Outcome measures
No outcome measures were found during the review of this topic.Audit criteria
No audit criteria were found during the review of this topic.QOF indicators
No QOF indicators were found during the review of this topic.QIPP - Options for local implementation
No QIPP indicators were found during the review of this topic.NICE quality standards
- Adults with earwax that is contributing to hearing loss or other symptoms, or preventing ear examination or ear canal impressions being taken, have earwax removed in primary care or community ear care services.
- Adults with sudden onset of hearing loss in one or both ears that is not explained by external or middle ear causes are referred for immediate or urgent specialist medical care.
- Adults with rapid worsening of hearing loss in one or both ears that is not explained by external or middle ear causes are referred for urgent specialist medical care.
- Adults presenting for the first time with hearing difficulties not caused by impacted earwax or acute infection have an audiological assessment.
- Adults presenting with hearing loss affecting their ability to communicate and hear are offered hearing aids.
- Adults with hearing aids have a follow-up audiology appointment 6 to 12 weeks after the hearing aids are fitted.
Background information
What is it?
- Hearing loss is common and can occur at any age. Depending on the underlying cause, it can be temporary or permanent, of sudden onset (developing within 72 hours), or slowly progressive [NICE, 2023].
- It can be categorised as conductive, sensorineural, or mixed [Cunningham, 2017] [Michels, 2019].
- Conductive hearing loss occurs due to abnormalities of the outer or middle ear which impair conduction of sound waves from the external ear (pinna, ear canal, or tympanic membrane) through the ossicles (malleus, incus, and stapes) in the middle ear to the cochlea in the inner ear.
- Sensorineural hearing loss occurs due to abnormalities in the cochlea, auditory nerve, or other structures in the neural pathway leading from the inner ear to the auditory cortex.
- Mixed hearing loss occurs when abnormalities causing both conductive and sensorineural hearing loss are present.
- It can be categorised as mild, moderate, severe, or profound, based on the quietest sound that can be heard measured in decibels (dB HL [decibel hearing level]) on pure tone audiometry. Thresholds vary widely depending on the criteria used, for example, [Michels, 2019; RNID, 2020a]:
- Mild hearing loss (25–39 dB) — difficulty hearing soft speech or in noisy situations.
- Moderate hearing loss (40–69 dB) — difficulty hearing normal conversational speech at close distances without hearing aids.
- Severe hearing loss (70–94 dB) — difficulty hearing most conversational speech; can hear loud sounds such as alarm clock; usually need to lip read or use sign language.
- Profound deafness (more than 95 dB) — usually need to lip read or use sign language; hearing aids often not helpful; may perceive loud sounds such as machinery or car horn as vibrations.
- It can be categorised as conductive, sensorineural, or mixed [Cunningham, 2017] [Michels, 2019].
What causes it?
The most common causes of hearing loss are ageing and exposure to excessive noise. Other causes include exposure to ototoxic substances and a wide variety of genetic, systemic, and infectious conditions.
- Causes of conductive hearing loss include [Cunningham, 2017] [Michels, 2019] [NICE, 2023]:
- Impacted earwax (cerumen). See the CKS on Earwax for more information.
- Foreign bodies — for example cotton bud tips.
- Tympanic membrane perforation — may be caused by direct trauma (for example, from a head injury or cotton bud), barotrauma (for example, from scuba diving or explosive noise), or infection (for example, otitis media).
- Infection due to otitis externa or otitis media. See the CKS topics on Otitis externa and Otitis media - acute for more information.
- Cholesteatoma. See the CKS topic on Cholesteatoma for more information.
- Middle ear effusion. See the CKS topic on Otitis media with effusion for more information.
- Otosclerosis — abnormal bone growth affecting the ossicles (may cause fixation of the stapes, for example); typically presents with gradual-onset, bilateral, painless hearing loss in adults aged 30–50 years; there may be a family history; ear examination is usually normal.
- Neoplasm — such as squamous cell carcinoma of the external ear (may present with bloody ear discharge) or vascular glomus tumour behind the tympanic membrane (typically presents with pulsatile tinnitus, a feeling of fullness in the ear, and hearing loss).
- Exostoses — hard bony growths in the ear canal (associated with cold water swimming).
- Causes of sensorineural hearing loss include [Cunningham, 2017] [Lee, 2019] [Michels, 2019] [Nieman, 2020] [NICE, 2023]:
- Age-related changes (presbycusis) — the most common cause of sensorineural hearing loss due to damage to the cochlear. Typically presents with slowly progressive bilateral high-frequency hearing loss after the age of 50–60 years, resulting in reduced speech perception; there may be a family history.
- Noise exposure — this may be temporary (acute exposure to sudden loud noise typically resolves within 48 hours) or permanent, depending on the intensity and duration of exposure.
- Sudden sensorineural hearing loss (SSHL) — this is defined as sudden-onset hearing loss (developing within 72 hours) of 30 dB HL (decibel hearing level) or more which involves three consecutive frequencies and cannot be explained by outer or middle ear conditions.
- In 90% of cases, it is idiopathic; it may be due to viral, vascular, autoimmune, or neoplastic causes. It is usually unilateral.
- Hearing loss can range from mild to profound and may be temporary or permanent.
- Ménière's disease. See the CKS topic on Ménière's disease for more information.
- Exposure to ototoxic substances — typically causes hearing loss over weeks (usually dose-dependent effect), such as:
- Drugs including antibiotics such as gentamicin or tetracyclines; loop diuretics such as bumetanide or furosemide; nonsteroidal anti-inflammatory drugs (NSAIDs) and aspirin; anti-malarials such as quinine and chloroquine; and cytotoxic drugs such as cisplatin and bleomycin.
- Environmental, occupational, or other toxins such as pesticides, carbon monoxide, tobacco smoke, nitriles, solvents, and heavy metals such as mercury and lead (may be occupational exposure, for example, increased risk in mechanics, boat builders, construction workers, manufacturers of metal, leather, batteries, or petroleum products, painters and decorators, vehicle or aircraft fuelling.
- Labyrinthitis. See the CKS topic on Vertigo for more information.
- Vestibular schwannoma (also known as acoustic neuroma) and other cerebellopontine angle lesions — a slow-growing, benign tumour which can cause hearing loss by compressing the vestibulocochlear nerve. It may rarely grow into the posterior cranial fossa and cause brain stem compression.
- Neurological conditions — such as multiple sclerosis or stroke. See the CKS topics on Multiple sclerosis and Stroke and TIA for more information.
- Malignancy — including nasopharyngeal cancer and intracranial tumours. See the CKS topic on Head and neck cancers - recognition and referral for more information.
- Nasopharyngeal cancer may present with hearing loss and middle ear effusion (especially unilateral), which is not associated with an upper respiratory tract infection.
- Trauma to the head, neck, or ear. See the CKS topic on Head injury for more information.
- Systemic infections — congenital (such as cytomegalovirus, toxoplasmosis, syphilis) or acquired (such as meningitis, HIV, measles, mumps, Lyme disease, or herpes zoster). See the CKS topics on HIV infection and AIDS, Lyme disease, Measles, Meningitis - bacterial meningitis and meningococcal disease, Mumps, Shingles, and Syphilis for more information.
- Autoimmune conditions — including rheumatoid arthritis, systemic lupus erythematosus, sarcoidosis, and granulomatosis with polyangiitis. These typically present with bilateral, rapidly progressive or fluctuating hearing loss. See the CKS topic on Rheumatoid arthritis for more information.
- Genetics — the genetic basis of hearing loss is complex involving over 110 causative genes and over 6000 genetic variants. Congenital hearing loss has a genetic cause in 80% of cases. Over 400 genetic syndromes are associated with hearing loss, with variable patterns of inheritance and expressivity.
How common is it?
The reported prevalence of hearing loss is likely to be underestimated, as it is often unrecognized and a person may not present to healthcare services [Nieman, 2020] [RNID, 2022].
- Hearing loss is a common condition which can occur at any age.
- The Royal National Institute for Deaf People (RNID) web statistics state that hearing loss affects more than 12 million people in the UK, and provides a breakdown of the prevalence of hearing loss by NHS and local authority area in the UK [RNID, 2020a].
- A key RNID Hearing Matters report states that [RNID, 2020a]:
- There is evidence of an average delay of 10 years in people seeking help for their hearing loss. When people do seek help, GPs fail to refer 45% of people reporting hearing loss to NHS hearing services.
- Most people with hearing loss are aged over 50 years, and prevalence increases with age. It cites evidence from a previous Medical Research Council national study of hearing, which found:
- Hearing loss affects 41.7% of people over 50 in the UK, increasing to 71.1% of people over 70.
- With an increasingly ageing population, it is estimated that by 2035, over 15.6 million people in the UK (one-fifth of the population) will be affected by hearing loss.
- About 900,000 people have severe or profound deafness, and at least 24,000 of these people use sign language as their main form of language. However, the report notes that this is likely to be an underestimate.
- Additional RNID guidance on care settings states that [RNID, 2020b]:
- An estimated 75% of people in care home settings have hearing loss. This is expected to increase to 80% by 2032.
What are the complications?
The prognosis of hearing loss depends on the underlying cause. Early identification and treatment may prevent or limit the risk of complications, such as:
- Quality of life
- May impact social relationships and participation due to communication difficulties, leading to loss of confidence, social withdrawal, isolation, loneliness, and loss of independence [Cunningham, 2017; NHS England, 2017; Lee, 2019; Michels, 2019; NICE, 2023].
- Mental health
- Increased risk of stress, anger and frustration, depression, and anxiety [Cunningham, 2017; NHS England, 2017; RNID, 2020a; NICE, 2023]. See the CKS topics on Depression and Generalized anxiety disorder for more information.
- Cognition
- A Royal National Institute for Deaf People (RNID) report cites evidence from various studies that people with mild hearing loss are twice as likely to develop all-cause dementia as those without hearing loss, those with moderate hearing loss have a three-fold increased risk, and those with severe hearing loss have a five-fold increased risk [RNID, 2020a]. See the CKS topic on Dementia for more information.
- In addition, people with cognitive impairment and dementia are less likely to recognize hearing loss as a problem and may not present, or present late, to primary care [Nieman, 2020] [RNID, 2022].
- Physical health
- Age-related hearing loss has been associated with increased risk of mobility problems, reduced postural control, falls, and functional decline [Cunningham, 2017; NHS England, 2017; Michels, 2019; Nieman, 2020]. See the CKS topic on Falls - risk assessment for more information.
- Healthcare use
- Hearing loss may lead to missed healthcare appointments and visits, misunderstanding of diagnosis or treatment, failure to take medication correctly, and increased health and social care use and costs [RNID, 2022; NHS England, 2017].
- The NHSE report also states the health of the signing Deaf community in the UK is poorer than that of the general population, with possible under-diagnosis and under-treatment of chronic conditions [NHS England, 2017].
- Education and work
- There is an increased risk of educational underachievement, unemployment, loss of productivity, early retirement, and lower income compared with control groups with normal hearing [Cunningham, 2017; NHS England, 2017].
- Noise-induced hearing loss from prolonged occupational exposure is a common cause of work-related morbidity, with an estimated 11,000 people with self-reported work-related hearing problems in the years 2020–2023 [HSE, 2023].
What is the prognosis?
The prognosis of hearing loss depends on the underlying cause. Early identification and treatment may prevent or limit the risk of complications [RNID, 2020a].
- Conductive hearing loss
- Many causes of conductive hearing loss can be fully treated in primary care (such as uncomplicated otitis media, otitis externa, or wax impaction). See the CKS topics on Earwax, Otitis externa, and Otitis media - acute for more information.
- Rarely, some causes of conductive hearing loss can be serious or life-threatening if not identified and treated early, such as necrotising otitis externa (an invasive bacterial infection involving the external ear canal and skull base). See the CKS topic on Otitis externa for more information.
- Sensorineural hearing loss
- Hearing loss associated with ageing and/or exposure to excessive noise is usually permanent and slowly progressive over time [Cunningham, 2017; Michels, 2019].
- Sudden sensorineural hearing loss (SSHL)
- Hearing loss can range from mild to profound and may be temporary or permanent.
- A clinical practice guideline review of the literature states that 32–65% of people with SSHL have spontaneous hearing recovery. Prognosis varies with factors such as age, presence of vertigo at onset, degree of hearing loss, and duration between onset of hearing loss and treatment (Chandrasekhar, 2019).
Diagnosis of hearing loss in adults
What clinical features are associated with hearing loss?
The presenting clinical features associated with hearing loss in adults vary widely depending on the likely underlying cause.
- Conductive hearing loss occurs as a result of obstruction or damage to the outer or middle ear which can often be visualised on examination.
- There may be symptoms of ear pain (may disturb sleep) and ear discharge. See the CKS topics on Cholesteatoma and Otitis externa for more information.
- Be aware that potentially serious necrotising otitis externa should be excluded if ear pain and discharge do not respond to treatment within 72 hours in a person who is immunocompromised. See the CKS topic on Otitis externa for more information.
- There may be signs of wax impaction; foreign body; ear canal discharge, debris, or inflammation if otitis externa; or signs of otitis media. See the CKS topics on Earwax, Otitis externa, and Otitis media - acute for more information.
- There may be signs of tympanic membrane perforation and blood in the ear canal. Small perforations may be difficult to visualise.
- There may be signs of middle ear effusion. See the CKS topics on Otitis media - acute and Otitis media with effusion for more information.
- There may be an abnormal appearance behind the tympanic membrane, for example a glomus tumour may present as a reddish blue mass visible behind a normal-looking tympanic membrane.
- There may be symptoms of ear pain (may disturb sleep) and ear discharge. See the CKS topics on Cholesteatoma and Otitis externa for more information.
- Sensorineural hearing loss occurs as a result of abnormalities in the cochlea or other structures in the neural pathway from the inner ear to the auditory cortex. Ear examination may be normal.
- Age-related hearing loss (presbycusis) — the person may be unaware of hearing loss. Friends or family may have noticed increasing television volume or difficulty hearing conversations. Examination is usually normal.
- Noise-related hearing loss — typically a history of previous exposure to persistent high levels of noise or sudden loud noises (such as machinery, gunfire, or loud music). May be associated with tinnitus. Examination is usually normal.
- Sudden sensorineural hearing loss (SSHL) — sudden-onset unilateral or bilateral hearing loss within 72 hours; may be associated with tinnitus, ear fullness or pressure, and vertigo. Examination is usually normal.
- Labyrinthitis — hearing loss associated with tinnitus, a sensation of ear pressure or fullness, and vertigo. See the CKS topic on Vertigo for more information.
- Ménière's disease. See the CKS topic on Ménière's disease for more information.
- Vestibular schwannoma — typically presents with gradual onset, unilateral hearing loss which may be associated with tinnitus and/or vertigo. Ear examination is usually normal. Neurological symptoms and signs may be present if tumour is advanced and has extended into the posterior cranial fossa causing cerebellar/brainstem compression.
- Ototoxin exposure — hearing loss is typically dose-dependent and develops over weeks. Ear examination is usually normal.
Basis for recommendation
The information on clinical features associated with hearing loss are based on the National Institute for Health and Care Excellence (NICE) guideline Hearing loss in adults: assessment and management [NICE, 2023] and expert opinion in review articles [Cunningham, 2017; Lee, 2019; Michels, 2019; Nieman, 2020].
- The information on when to exclude necrotising otitis externa is based on the NICE guideline.
How should I assess a person presenting with hearing loss?
If a person presents with a history of hearing loss:
- Ask about:
- Whether hearing loss is self-reported by the person, and/or others such as friends or family have noticed difficulty understanding conversations, turning the television volume up, or asking others to repeat things, for example.
- The duration of hearing loss and whether it is sudden-onset (developing within 72 hours), rapidly progressive (within 90 days), slowly progressive, or fluctuating; unilateral or bilateral.
- The onset, characteristics, duration, and progression of any associated symptoms, such as tinnitus, vertigo, ear pain or discharge, sensation of ear fullness or pressure, sensitivity to loud noises, cognitive impairment, or any neurological or systemic symptoms.
- The impact of symptoms on daily and social functioning; awareness of warning sounds, the environment, and appreciation of music; communication needs and strategies at home, work, education, and social settings; impact on relationships, mood, and emotional wellbeing.
- Any history of head or neck trauma or surgery; exposure to excessive noise (including occupational); previous chronic ear infections or hearing loss; any cognitive impairment or learning disability which may also affect recognition of hearing problems and ability to use hearing technology.
- Any long-term conditions including immunosuppression or diabetes mellitus, stroke, dexterity issues, kidney disease, autoimmune disease, vascular disease, or neurological conditions.
- Any family history of ear conditions or hearing loss including Ménière's disease or autoimmune disease.
- Current or past use of any ototoxic medications; potential occupational ototoxin exposure; and smoking status.
- Examine the person:
- Assess for any evidence of hearing difficulty, inattention, or cognitive impairment during the consultation and which ear(s) are involved.
- Assessment may include the finger rub test or whispered voice test.
- Be aware that a person may have normal hearing in a quiet consulting room, but could be losing sensitivity to high frequency sounds in other situations.
- Assess the pinna and surrounding skin for signs of inflammation, infection, abnormal skin lesions, or trauma (such as haematoma).
- Assess the ear canal and tympanic membrane (using otoscopy) to identify clinical features suggestive of conductive hearing loss such as impacted earwax; foreign body; ear canal discharge, debris, swelling, inflammation, or bleeding; tympanic membrane perforation or retraction; the absence of middle ear landmarks; or the presence of middle ear fluid.
- Advise on the need for earwax removal if full visualisation is not possible, and arrange to re-examine the person. See the CKS topic on Earwax for more information.
- Assess for additional signs of head or neck trauma, such as haemotympanum.
- Assess cranial nerves and cerebellar function to exclude focal neurology, including facial nerve weakness, altered facial sensation, and ataxia.
- Assess the head and neck for lymphadenopathy or other masses.
- Consider use of Weber and Rinne tuning fork tests to assess for symmetrical hearing loss and distinguish between conductive and sensorineural hearing loss.
- The British Society of Audiology (2022) publication Rinne and Weber tuning fork tests gives information on tuning fork test procedures, and how to interpret patient responses.
- Be aware that tuning fork test results should not be interpreted in isolation.
- Assess for any evidence of hearing difficulty, inattention, or cognitive impairment during the consultation and which ear(s) are involved.
- Advise that the Royal National Institute for Deaf People (RNID) has a free online hearing test which may be helpful for self-screening if a person suspects they have hearing loss.
Basis for recommendation
The recommendations on assessment are largely based on the National Institute for Health and Care Excellence (NICE) guideline Hearing loss in adults: assessment and management [NICE, 2023], the British Society of Audiology publications Recommended procedure: ear examination [British Society of Audiology, 2022a] and Recommended procedure: Rinne and Weber tuning fork tests [British Society of Audiology, 2022b], the Royal National Institute for Deaf People (RNID) publication Guidance for GPs. Your patients with hearing loss [RNID, 2022], the NHS England (NHSE) publication What works: hearing loss and healthy ageing [NHS England, 2017], and expert opinion in review articles [Fishman, 2018; Lee, 2019; Michels, 2019; Nieman, 2020].
Clinical features on history-taking
- These recommendations are based on the NICE guideline [NICE, 2023], the NHSE publication [NHS England, 2017], and expert opinion in review articles [Lee, 2019; Michels, 2019; Nieman, 2020].
- Expert opinion in a review article notes that accurate history-taking can help determine underlying cause(s) and guide referral pathways for individual patients. It also recommends that if hearing loss is detected, cognitive screening should be performed, because cognitive impairment and hearing loss often coexist [Michels, 2019].
- The NHSE publication highlights that people with memory problems may forget they have a hearing problem and may present late due to a delay in recognition of symptoms. In addition, hearing loss may be misdiagnosed as dementia or can make the symptoms of dementia appear worse. Asking about dexterity problems is important as they may affect a person's ability to use hearing aids.
Clinical features on examination
- These recommendations are based on the NICE guideline [NICE, 2023], the RNID guidance for GPs [RNID, 2022], the BSA publications on ear examination [British Society of Audiology, 2022a] and on tuning fork tests [British Society of Audiology, 2022b], and expert opinion in review articles [Fishman, 2018; Lee, 2019; Michels, 2019; Nieman, 2020].
- The information about the finger rub test or whispered voice test is based on expert opinion in review articles [Fishman, 2018; Michels, 2019; Nieman, 2020].
- The information that a person presenting with normal hearing during a quiet consultation may be misleading is based on the RNID guidance for GPs.
- The recommendation to advise on the need for earwax removal if full visualisation is not possible is based on the NICE guideline, and is supported by expert opinion in a review article [Nieman, 2020].
- Expert opinion in a review article highlights that neurological signs such as facial weakness, altered facial sensation, and ataxia may indicate a serious underlying cause such as stroke or cerebellopontine angle (CPA) tumour. In addition, a person may have rotatory nystagmus and ataxia during an episode of Ménière's disease. Cranial nerve examination is important as tumours of the auditory nerve (vestibular schwannoma) and stroke may affect cranial nerves V and VII [Michels, 2019].
- Assessment for a head or neck mass or lymphadenopathy may suggest malignancy or infection [Michels, 2019].
- The information that tuning fork test results should not be interpreted in isolation is based on the BSA publication on tuning fork tests.
Management
Management in primary care
From age 18 years onwards.
When should I refer a person with hearing loss?
If a person presents with hearing loss following initial assessment, or is at risk of hearing loss:
- Arrange immediate referral to an ears, nose, and throat (ENT) specialist (for assessment within 24 hours) or an emergency department if a person has:
- Sudden-onset (developing within 72 hours) unilateral or bilateral hearing loss, which has occurred within the past 30 days and cannot be explained by external or middle ear causes.
- Unilateral hearing loss associated with focal neurology (such as unilateral altered facial sensation or facial nerve weakness).
- If stroke is suspected, follow a local stroke referral pathway. See the CKS topic on Stroke and TIA for more information.
- Hearing loss associated with head or neck injury. See the CKS topic on Head injury for more information.
- Hearing loss and a potentially serious infective underlying cause, such as necrotising otitis externa. See the CKS topic on Otitis externa for more information on diagnosis and management.
- Arrange an urgent referral to ENT or an audiovestibular medicine service (to be seen within 2 weeks) if a person has:
- Sudden-onset (developing within 72 hours) unilateral or bilateral hearing loss that developed more than 30 days ago and cannot be explained by external or middle-ear causes.
- Rapidly progressive hearing loss (over a period of 4–90 days), which cannot be explained by external or middle ear causes.
- Arrange an urgent referral using a suspected cancer pathway if a person has:
- Suspected head or neck malignancy — for example, in a person of Chinese or Southeast Asian family origin who has hearing loss and a middle ear effusion not associated with an upper respiratory tract infection (URTI). See the CKS topic on Head and neck cancers - recognition and referral for more information.
- Consider arranging a routine referral to ENT or audiovestibular medicine if a person has hearing loss (not explained by external or middle ear causes) which is:
- Unilateral or asymmetric and gradual-onset as the main symptom.
- Fluctuating and not associated with a URTI.
- Associated with hyperacusis (reduced tolerance to sound causing significant distress).
- Associated with persistent tinnitus which is unilateral, pulsatile, has significantly changed over the past 6 months, or is causing significant distress. See the CKS topic on Tinnitus for more information.
- Associated with persistent or recurrent vertigo. See the CKS topic on Vertigo for more information.
- Not age-related.
- Arrange a routine audiology referral for pure tone audiometry and consideration of hearing aids if a person has:
- Suspected sensorineural hearing loss and no underlying cause needing specialist ENT assessment.
- If hearing aids are fitted, audiology review should be arranged after 6–12 weeks. Ongoing aftercare may be needed for new batteries, adjustments, and repairs.
- If hearing loss does not improve with hearing aids, liaise with or refer for specialist ENT assessment, if not already arranged by audiology.
- Note: if the person prefers assistive listening devices or communication strategies over hearing aids, audiology review should be arranged to assess effectiveness. See the section on Hearing aids, assistive listening devices, and implantable devices for more information.
- Suspected sensorineural hearing loss and no underlying cause needing specialist ENT assessment.
- Consider arranging routine audiology referral if an adult is at risk of hearing loss and has limited ability to seek help so the diagnosis may be missed, depending on clinical judgement and local referral pathways, such as a person with:
- Dementia or mild cognitive impairment — consider arranging an audiology assessment every 2 years if not previously diagnosed with hearing loss.
- Suspected dementia — hearing loss may be a comorbid condition or misinterpreted as increasing cognitive decline. See the CKS topic on Dementia for more information.
- A learning disability — consider arranging an audiology assessment when the person transfers from child to adult services and every 2 years thereafter. See the CKS topic on Learning disabilities for more information.
Basis for recommendation
The recommendations on referral are largely based on the National Institute for Health and Care Excellence (NICE) guideline Hearing loss in adults: assessment and management [NICE, 2023], the British Academy of Audiology publication Onward referral guidance for adult audiology service users [British Academy of Audiology, 2023], the Royal National Institute for Deaf People (RNID) publications Guidance for GPs. Your patients with hearing loss [RNID, 2022] and Hearing matters [RNID, 2020a], the NHS England (NHSE) publication What works: hearing loss and healthy ageing [NHS England, 2017], and expert opinion in review articles Diagnosis and management of hearing loss in elderly patients [Phan, 2016], Hearing Loss in Adults [Cunningham, 2017], Investigating sudden hearing loss in adults [Fishman, 2018], Hearing loss [Lee, 2019], Hearing loss in adults: differential diagnosis and treatment [Michels, 2019] and Hearing loss [Nieman, 2020].
Arranging immediate referral (to be seen within 24 hours)
- These recommendations are based on the NICE guideline [NICE, 2023], the BAA referral guidelines [British Academy of Audiology, 2023], and expert opinion in review articles [Phan, 2016; Fishman, 2018; Lee, 2019; Michels, 2019].
- The NICE guideline notes that the psychological, economic, and health burden of hearing loss can be reduced by prompt and accurate referral, assessment, and management pathways.
- Sudden sensorineural hearing loss (SSHL) is an acute otological emergency, and may be due to potentially serious or life-threatening causes, including infection, disease of the temporal bone, inner ear trauma, vascular insufficiency and stroke, or neoplasm, where early intervention may significantly improve outcomes [Phan, 2016; Fishman, 2018]. Cases of idiopathic SSHL may need specialist treatment with oral corticosteroids and/or intra-tympanic corticosteroid injections [NICE, 2023]. Early corticosteroid treatment may lead to an improvement in hearing recovery compared with no treatment [Lee, 2019].
- Focal neurological symptoms or signs such as altered facial sensation or facial nerve weakness may be due to a vestibular schwannoma, cerebellopontine angle (CPA) lesion, or stroke, and need MRI of the internal auditory meati [Michels, 2019; British Academy of Audiology, 2023; NICE, 2023].
- A CT scan may be needed if there is a history of head or neck trauma and conductive hearing loss to exclude temporal bone fracture [Fishman, 2018].
- The recommendation about a potentially serious or life-threatening infective cause such as necrotising otitis externa is based on the NICE guideline and the BAA referral guidelines.
Arranging an urgent referral (to be seen within 2 weeks)
- These recommendations are based on the NICE guideline [NICE, 2023] and the BAA referral guidelines [British Academy of Audiology, 2023].
- Unilateral or bilateral hearing loss which is rapidly worsening over a period of 4–90 days and is not explained by external or middle ear causes may be due to autoimmune disease, chronic infection, vestibular schwannoma, or intracranial tumour.
Arranging an urgent cancer referral
- This recommendation is based on the NICE guideline [NICE, 2023] and is also extrapolated from the BAA referral guidelines [British Academy of Audiology, 2023], as early identification of head and neck cancer is associated with better outcomes.
Arranging routine ENT referral
- These recommendations are based on the NICE guideline [NICE, 2023], the BAA referral guidelines [British Academy of Audiology, 2023], and expert opinion in a review article [Fishman, 2018].
- The NICE guideline recommends routine referral to consider MRI of the internal auditory meati for adults with sensorineural hearing loss and no localising signs if there is an asymmetry on pure tone audiometry [NICE, 2023]. Causes may include vestibular schwannoma, CPA tumour, cholesteatoma, or otosclerosis [Fishman, 2018].
- Unilateral, fluctuating hearing loss may be a presenting feature of Ménière's disease, which may over time progress to cause permanent low-frequency sensorineural hearing loss [Fishman, 2018].
- Unilateral tinnitus may be caused by conditions such as vestibular schwannoma, Ménière's disease, or otosclerosis [British Academy of Audiology, 2023]. Pulsatile tinnitus may be caused by intracranial vascular tumours, aneurysms, carotid atherosclerosis, or brainstem pathology.
- A history of associated persistent vertigo may indicate a vestibular pathology such as Ménière's disease, vestibular schwannoma, perilymphatic fistula, or acute ischaemia of the labyrinth or brainstem [Fishman, 2018].
Arranging routine audiology referral
- These recommendations are based on the NICE guideline [NICE, 2023], the RNID guidance for GPs [RNID, 2022] and a key report [RNID, 2020a], and expert opinion in review articles [Lee, 2019; Michels, 2019; Nieman, 2020].
- Pure tone audiometry uses signals which are delivered through air conduction and bone conduction to assess hearing thresholds. This differentiates conductive from sensorineural hearing loss, and characterizes the severity and pattern of hearing loss at various frequencies [Lee, 2019; Michels, 2019].
- The NICE guideline recommends to offer hearing aids to adults whose hearing loss affects their ability to communicate and hear, including awareness of warning sounds, the environment, and appreciation of music.
- An RNID report highlights that delays in referral and treatment mean people with hearing loss are less likely to gain benefit from hearing aids. Evidence suggests that hearing aids are most effective when fitted early, and people with severe hearing loss find it more difficult to adapt to hearing aids
- [RNID, 2020a].
- The choice of hearing aid may vary with the person's preference, manual dexterity, cognitive capacity, and possibly cost [Nieman, 2020].
- The information that audiological review should be arranged after 6–12 weeks if hearing aids are fitted is based on the NICE guideline. The information that ongoing aftercare may be needed is based on the RNID report [RNID, 2020a].
- The information that ENT assessment is needed if hearing loss does not improve with hearing aids is based on the NICE guideline, which notes that use of implantable devices may be considered in certain clinical situations.
- The information that audiological review should be arranged if a person prefers to use assistive listening devices or other communication strategies is based on the NICE guideline.
Arranging routine audiology referral if risk of hearing loss
- These recommendations are based on the NICE guideline [NICE, 2023], the NHSE publication [NHS England, 2017], an RNID key report
- [RNID, 2020a], and expert opinion in a review article [Michels, 2019].
- People with dementia, mild cognitive impairment, or a learning disability may have a lack of awareness of deteriorating or suboptimal hearing, or difficulty reporting symptoms [NICE, 2023].
- The NHSE report highlights that hearing loss in people with dementia may accelerate cognitive decline, and when undiagnosed hearing loss co-exists with dementia, it can make the symptoms of dementia appear worse.
- Expert opinion in a review article also notes that hearing loss in people with dementia can contribute to disengagement, social isolation, and can be misinterpreted as worsening cognitive decline [Michels, 2019].
- The RNID report cites evidence that up to 40% of people with a learning disability have some level of hearing loss, and it is often undiagnosed or misdiagnosed [RNID, 2020a].
How should I manage a person with hearing loss in primary care?
If a person presents with hearing loss following initial assessment and specialist referral is not needed, management depends on the cause and type of hearing loss.
- Exclude or manage any underlying cause of hearing loss in primary care, if appropriate.
- Advise on the need for earwax removal if earwax is contributing to hearing loss or other symptoms or needs to be removed to examine the ear. See the CKS topics on Earwax, Otitis externa, Otitis media - acute, and Otitis media with effusion for more information.
- Discontinue or avoid any unnecessary ototoxic medications.
- Arrange a routine audiology referral if hearing loss persists, and an underlying cause such as earwax, otitis externa, or otitis media has been excluded or managed in primary care.
- See the section on Referral for more information.
- Consider arranging referral to an ear, nose, and throat (ENT) specialist if after initial management of earwax or acute infection:
- The tympanic membrane cannot be fully examined because of partial or complete obstruction of the ear canal.
- There is pain in or around the ear persisting for at least one week which has not responded to first-line treatment.
- There is ear discharge which has not resolved with treatment or is recurrent.
- There is an abnormal appearance of the outer ear or tympanic membrane (such as inflammation, polyp formation, perforation of the tympanic membrane, abnormal bony or skin growths, swelling of the outer ear, or blood in the ear canal).
- There is middle ear effusion which is not associated with, or persists after, acute upper respiratory tract infection (URTI).
- Provide advice on sources of information and support, such as:
- The Royal National Institute for Deaf People (RNID, website www.rnid.org.uk) has an information and support section, including resources about Hearing loss, Technology and assistive devices, Deaf awareness, Communication support, Benefits, Rights, and Work.
- The UK charity Hearing link (website www.hearinglink.org) provides a range of personalized hearing support services including information on Lipreading and communicating, and is part of Hearing Dogs for Deaf People.
- The NHS information Hearing loss.
- The Age UK information Hearing loss.
- Signpost to other services, such as social services, counselling, hearing therapy, lipreading classes, assistive equipment, support groups, advocacy, help with skills development and work, and help with finances and benefits if needed.
- Ensure environmental adaptations and communication strategies are used to improve the hearing environment ('auditory rehabilitation'), including in healthcare settings, such as:
- Ask the person how they prefer to communicate.
- Encourage the use of hearing aids and assistive listening devices, if appropriate.
- Minimize background noise (such as other people's conversations, the television, or radio).
- Improve environmental acoustics, for example soft furnishings can improve sound quality if a hearing aid is used.
- Improve ambient lighting; face people when talking; do not obscure the mouth when talking.
- Speak slowly and distinctly in sentences and phrases; do not shout. Rephrase rather than repeat sentences if needed, and check understanding.
- Write key points down as words or pictures.
- Be aware that primary care staff should have training on hearing loss and hearing aids, providing a British Sign Language (BSL) interpreter, deafblind manual interpreter, speech to text support, or an advocate if needed.
Hearing aids, assistive listening devices, and implantable devices
Hearing aids [Phan, 2016] [NICE, 2023]
- Hearing aids consist of a microphone, a battery-powered amplifier, a receiver, and a means to route amplified sound into the ear canal.
- Behind-the-ear, in-the-ear, in-the-canal and completely-in-the-canal hearing aids differ in size, placement, and degree of amplification.
- As hearing aids cannot improve deficits in frequency, temporal and spatial resolution (which are often associated with age-related and noise-induced hearing loss), the person may continue to have some hearing difficulties when hearing aids are used.
- Use of bilateral hearing aids improves intelligibility of speech in background noise, sound localization, and sound quality. If only one hearing aid is used over time, deficits may develop in the unaided ear due to reduced stimulation in that ear.
Assistive listening devices (ALDs) [NHS England, 2017] [Michels, 2019] [RNID, 2020a] [NICE, 2023]
- ALDs use technology to augment hearing, such as hearing loops and infrared systems, personal communicators, and telephone and television amplifiers can improve hearing in situations with background noise by amplifying sound from a specific source and sending it straight to the ears.
- Other ALDs (such as doorbell sensors, baby alarms, and smoke alarms) alert the person to environmental sounds through visual cues (such as flashing lights), vibration, or loud sounds.
- New technologies such as speech-to-text may be available in some settings.
- Some ALDs may be provided by the NHS, adult social care, or the fire service. Provision varies across different UK regions.
- People in work may be able to access necessary equipment through Access to Work support or via an Occupational health referral. The gov.uk publication Access to Work: get support if you have a disability of health condition may be helpful.
- Students may be able to access necessary equipment supported by the Disabled Student’s Allowance. The gov.uk publication Help if you're a student with a learning difficulty, health problem or disability may be helpful.
- Other ALDs, such as streamers or apps, may be purchased by the person.
Implantable devices [NHS England, 2017] [Michels, 2019] [RNID, 2020a] [British Academy of Audiology, 2023] [NICE, 2023]
- Implantable devices (such as cochlear implants, bone-anchored hearing aids, middle ear implants, or auditory brain stem implants) may be considered if a person has severe or refractory sensorineural hearing loss.
- A cochlear implant may be used for moderate to profound bilateral sensorineural hearing loss (a surgically placed device that bypasses damaged portions of the ear and directly stimulates the auditory nerve).
- A bone-anchored hearing aid may be used for unilateral profound sensorineural hearing loss (a surgically placed implant in the postauricular skull stimulates the cochlear in the better ear).
- An implantable middle ear hearing device uses a microphone to conduct sound to a middle ear transducer.
Basis for recommendation
The recommendations on the management of hearing loss in primary care are based on the National Institute for Health and Care Excellence (NICE) guideline Hearing loss in adults: assessment and management [NICE, 2023], the British Academy of Audiology publication Onward referral guidance for adult audiology service users [British Academy of Audiology, 2023], the Royal National Institute for Deaf People (RNID) publication Guidance for GPs. Your patients with hearing loss [RNID, 2022] and key report Hearing Matters [RNID, 2020a], the NHS England (NHSE) publication What works: hearing loss and healthy ageing [NHS England, 2017], and expert opinion in review articles Diagnosis and management of hearing loss in elderly patients [Phan, 2016], Hearing Loss in Adults [Cunningham, 2017], Hearing loss [Lee, 2019], Hearing loss in adults: differential diagnosis and treatment [Michels, 2019] and Hearing loss [Nieman, 2020].
Excluding or managing an underlying cause
- These recommendations are based on the NICE guideline [NICE, 2023] and expert opinion in a review article [Michels, 2019].
- The recommendations about managing underlying causes and the need for earwax removal are based on the NICE guideline.
- The recommendation about discontinuing or avoiding potentially ototoxic medication is based on expert opinion in a review article, which notes that ototoxicity is limited at therapeutic doses and is typically reversible by decreasing or stopping medications (excluding aminoglycoside antibiotics and some chemotherapy agents) [Michels, 2019].
Arranging routine audiology referral
- This recommendation is based on the NICE guideline [NICE, 2023].
Arranging specialist ENT referral
- These recommendations are based on the NICE guideline [NICE, 2023] and the British Academy of Audiology referral guidance [British Academy of Audiology, 2023].
Advising on sources of information and support
- This recommendation is based on the NICE guideline [NICE, 2023] and expert opinion in a review article [Michels, 2019].
Signposting to other services
- This recommendation is based on an RNID key report [RNID, 2020a], the NHSE publication [NHS England, 2017], and is also pragmatic, based on what CKS considers to be good clinical practice.
- The NHSE publication highlights that people with all levels of hearing loss can face difficulties in accessing services they need due to lack of deaf awareness, poor communication, and difficulties in accessing the appropriate support and interpreting services.
Advising on auditory rehabilitation strategies
- These recommendations are based on the NICE guideline [NICE, 2023], the RNID guidance for GPs [RNID, 2022] and key report [RNID, 2020a], the NHSE publication [NHS England, 2017], and expert opinion in review articles [Lee, 2019; Michels, 2019; Nieman, 2020].
- Expert opinion in a review article promotes the use of 'auditory rehabilitation' to improve the hearing environment and communication strategies [Michels, 2019].
- The RNID guidance for GPs highlights that hearing aids help people to communicate, stay socially active, and manage their own health. There is also some evidence that they reduce the risk of developing depression and dementia [RNID, 2022]. Similarly, expert opinion in review articles notes that hearing aids are a low-risk intervention that improve communication, engagement, and overall wellbeing, and may reduce the risk of age-related cognitive decline [Lee, 2019; Nieman, 2020]. This is supported by an NHSE report which states that use of hearing technology such as hearing aids and cochlear implants helps people with hearing loss to stay socially active, and may reduce the risk of depression and dementia [NHS England, 2017].
- Patient expectations, perceived self-benefit, satisfaction, readiness for change, and support from family and friends are important determinants of hearing aid use [Michels, 2019]. Expert opinion in a review article notes that barriers to use of hearing aids include stigma, perceived ineffectiveness, costs (of batteries, for example), discomfort, and cosmetic appearance [Cunningham, 2017]. In addition, limited dexterity to insert, remove, or clean the aid may limit use [Phan, 2016].
Supporting evidence
This CKS topic is largely based on the National Institute for Health and Care Excellence (NICE) guideline Hearing loss in adults: assessment and management [NICE, 2023], the British Academy of Audiology publication Onward referral guidance for adult audiology service users [British Academy of Audiology, 2023], the Royal National Institute for Deaf People (RNID) publications Guidance for GPs. Your patients with hearing loss [RNID, 2022] and Hearing matters [RNID, 2020a], and the NHS England (NHSE) publication What works: hearing loss and healthy ageing [NHS England, 2017]. The rationale for the individual recommendations is discussed in the relevant basis for recommendation sections.
How this topic was developed
This section briefly describes the processes used in developing and updating this topic. Further details on the full process can be found in the About Us section and on the Clarity Informatics website.
Search strategy
Scope of search
A literature search was conducted for guidelines and systematic reviews on primary care management of hearing loss in adults.
Search dates
August 2019 - March 2024
Key search terms
The terms listed below are the core search terms that were used for EBSCOhost MEDLINE (searched 18th July 2019). These were combined with filters to identify guidelines, systematic reviews and primary care relevant literature in EBSCOhost MEDLINE. The strategy was adapted for The Cochrane Library databases.
S6 S1 OR S2 OR S3 OR S4 OR S5
S5 AB ( (presbyacus* or presbycus* or sociocus* or socioacus* or nosocus* or nosoacus* or anacus*) ) OR TI ( (presbyacus* or presbycus* or sociocus* or socioacus* or nosocus* or nosoacus* or anacus*) )
S4 AB deaf* OR TI deaf*
S3 AB ( (hearing N2 (loss* or difficult* or impair* or deteriorat* or deficit* or degenerat* or diminish* or disabilit*)) ) OR TI ( (hearing N2 (loss* or difficult* or impair* or deteriorat* or deficit* or degenerat* or diminish* or disabilit*)) )
S2 (MH "Persons With Hearing Impairments")
S1 (MH "Hearing Loss+")
Sources of guidelines
- National Institute for Health and Care Excellence (NICE)
- Scottish Intercollegiate Guidelines Network (SIGN)
- Royal College of Physicians
- Royal College of General Practitioners
- Royal College of Nursing
- NICE Evidence
- World Health Organization
- Guidelines International Network
- TRIP database
- Agency for Healthcare Research and Quality
- Institute for Clinical Systems Improvement
- National Health and Medical Research Council (Australia)
- Royal Australian College of General Practitioners
- British Columbia Medical Association
- Canadian Medical Association
- Alberta Medical Association
- Michigan Quality Improvement Consortium
- Singapore Ministry of Health
- National Resource for Infection Control
- RefHELP NHS Lothian Referral Guidelines
- Medline (with guideline filter)
- Driver and Vehicle Licensing Agency
- NHS Health at Work (occupational health practice)
Sources of systematic reviews and meta-analyses
- The Cochrane Library:
- Systematic reviews
- Protocols
- Database of Abstracts of Reviews of Effects
- Medline (with systematic review filter)
- EMBASE (with systematic review filter)
Sources of health technology assessments and economic appraisals
- NIHR Health Technology Assessment programme
- The Cochrane Library:
- NHS Economic Evaluations
- Health Technology Assessments
- Canadian Agency for Drugs and Technologies in Health
- International Network of Agencies for Health Technology Assessment
Sources of randomized controlled trials
- The Cochrane Library:
- Central Register of Controlled Trials
- Medline (with randomized controlled trial filter)
- EMBASE (with randomized controlled trial filter)
Sources of evidence based reviews and evidence summaries
- Bandolier
- Drug and Therapeutics Bulletin
- TRIP database
- Central Services Agency COMPASS Therapeutic Notes
Sources of national policy
- Department of Health
- Health Management Information Consortium (HMIC)
Patient experiences
Sources of medicines information
The following sources are used by CKS pharmacists and are not necessarily searched by CKS information specialists for all topics. Some of these resources are not freely available and require subscriptions to access content.
Stakeholder engagement
Our policy
The external review process is an essential part of CKS topic development. Consultation with a wide range of stakeholders provides quality assurance of the topic in terms of:
- Clinical accuracy.
- Consistency with other providers of clinical knowledge for primary care.
- Accuracy of implementation of national guidance (in particular NICE guidelines).
- Usability.
Principles of the consultation process
- The process is inclusive and any individual may participate.
- To participate, an individual must declare whether they have any competing interests or not. If they do not declare whether or not they have competing interests, their comments will not be considered.
- Comments received after the deadline will be considered, but they may not be acted upon before the clinical topic is issued onto the website.
- Comments are accepted in any format that is convenient to the reviewer, although an electronic format is encouraged.
- External reviewers are not paid for commenting on the draft topics.
- Discussion with an individual or an organization about the CKS response to their comments is only undertaken in exceptional circumstances (at the discretion of the Clinical Editor or Editorial Steering Group).
- All reviewers are thanked and offered a letter acknowledging their contribution for the purposes of appraisal/revalidation.
- All reviewers are invited to be acknowledged on the website. All reviewers are given the opportunity to feedback about the external review process, enabling improvements to be made where appropriate.
Stakeholders
- Key stakeholders identified by the CKS team are invited to comment on draft CKS topics. Individuals and organizations can also register an interest to feedback on a specific topic, or topics in a particular clinical area, through the Getting involved section of the Clarity Informatics website.
- Stakeholders identified from the following groups are invited to review draft topics:
- Experts in the topic area.
- Professional organizations and societies (for example, Royal Colleges).
- Patient organizations, Clarity has established close links with groups such as Age UK and the Alzheimer’s Society specifically for their input into new topic development, review of current topic content and advice on relevant areas of expert knowledge.
- Guideline development groups where the topic is an implementation of a guideline.
- The British National Formulary team.
- The editorial team that develop MeReC Publications.
- Reviewers are provided with clear instructions about what to review, what comments are particularly helpful, how to submit comments, and declaring interests.
Patient engagement
Clarity Informatics has enlisted the support and involvement of patients and lay persons at all stages in the process of creating the content which include:
- Topic selection
- Scoping of topic
- Selection of clinical scenarios
- First draft internal review
- Second draft internal review
- External review
- Final draft and pre-publication
Our lay and patient involvement includes membership on the editorial steering group, contacting expert patient groups, organizations and individuals.
Evidence exclusion criteria
Our policy
Scoping a literature search, and reviewing the evidence for CKS is a methodical and systematic process that is carried out by the lead clinical author for each topic. Relevant evidence is gathered in order that the clinical author can make fully informed decisions and recommendations. It is important to note that some evidence may be excluded for a variety of reasons. These reasons may be applied across all CKS topics or may be specific to a given topic.
Studies identified during literature searches are reviewed to identify the most appropriate information to author a CKS topic, ensuring any recommendations are based on the best evidence. We use the principles of the GRADE and PICOT approaches to assess the quality of published research. We use the principles of AGREE II to assess the quality of published guidelines.
Standard exclusions for scoping literature:
- Animal studies
- Original research is not written in English
Possible exclusions for reviewed literature:
- Sample size too small or study underpowered
- Bias evident or promotional literature
- Population not relevant
- Intervention/treatment not relevant
- Outcomes not relevant
- Outcomes have no clear evidence of clinical effectiveness
- Setting not relevant
- Not relevant to UK
- Incorrect study type
- Review article
- Duplicate reference
Organizational, behavioural and financial barriers
Our policy
The CKS literature searches take into consideration the following concepts, which are discussed at the initial scoping of the topic.
- Feasibility
- Studies are selected depending on whether the intervention under investigation is available in the NHS and can be practically and safely undertaken in primary care.
- Organizational and Financial Impact Analysis
- Studies are selected and evaluated on whether the intervention under investigations may have an impact on local clinical service provision or national impact on cost for the NHS. The principles of clinical budget impact analysis are adhered to, evaluated and recorded by the author. The following factors are considered when making this assessment and analysis.
- Eligible population
- Current interventions
- Likely uptake of new intervention or recommendation
- Cost of the current or new intervention mix
- Impact on other costs
- Condition-related costs
- In-direct costs and service impacts
- Time dependencies
- Cost-effectiveness or cost-benefit analysis studies are identified where available.
We also evaluate and include evidence from NICE accredited sources which provide economic evaluations of recommendations, such as NICE guidelines. When a recommended action may not be possible because of resource constraints, this is explicitly indicated to healthcare professionals by the wording of the CKS recommendation.
Declarations of interest
Our policy
Clarity Informatics requests that all those involved in the writing and reviewing of topics, and those involved in the external review process to declare any competing interests. Signed copies are securely held by Clarity Informatics and are available on request with the permission of the individual. A copy of the declaration of interest form which participants are asked to complete annually is also available on request. A brief outline of the declarations of interest policy is described here and full details of the policy is available on the Clarity Informatics website. Declarations of interests of the authors are not routinely published, however competing interests of all those involved in the topic update or development are listed below. Competing interests include:
- Personal financial interests
- Personal family interest
- Personal non-financial interest
- Non-personal financial gain or benefit
Although particular attention is given to interests that could result in financial gains or losses for the individual, competing interests may also arise from academic competition or for political, personal, religious, and reputational reasons. An individual is not obliged to seek out knowledge of work done for, or on behalf of, the healthcare industry within the departments for which they are responsible if they would not normally expect to be informed.
Who should declare competing interests?
Any individual (or organization) involved in developing, reviewing, or commenting on clinical content, particularly the recommendations should declare competing interests. This includes the authoring team members, expert advisers, external reviewers of draft topics, individuals providing feedback on published topics, and Editorial Steering Group members. Declarations of interest are completed annually for authoring team and editorial steering group members, and are completed at the start of the topic update and development process for external stakeholders.
Competing interests declared for this topic:
None.
References
- British Academy of Audiology (2023) Onward referral guidance for adult audiology service users. British Academy of Audiology. https://www.baaudiology.org [Free Full-text]
- British Society of Audiology (2022a) Recommended procedure. Ear examination. British Society of Audiology. https://www.thebsa.org.uk [Free Full-text]
- British Society of Audiology (2022b) Recommended procedure. Rinne and Weber tuning fork tests. British Society of Audiology. http://www.thebsa.org.uk [Free Full-text]
- Cunningham, L.L. and Tucci, D.L. (2017) Hearing Loss in Adults. New England Journal of Medicine 377(25), 2465-2473.
- Fishman, J.M. and Cullen, L. (2018) Investigating sudden hearing loss in adults. BMJ 363(k4347).
- HSE (2023) Noise induced hearing loss in Great Britain. Health and Safety Executive. https://www.hse.gov.uk [Free Full-text]
- Lee, J.W. and Bance, M.L. (2019) Hearing loss. Practical Neurology 19(1), 28-35. [Abstract]
- Michels, T.C., Duffy, M.T. and Rogers, D.J. (2019) Hearing loss in adults: differential diagnosis and treatment. American Family Physician 100(2), 98-108. [Abstract] [Free Full-text]
- NHS England (2017) What works: hearing loss and healthy ageing. NHS England. [Free Full-text]
- National Institute for Health and Care Excellence (2019) Hearing loss in adults (Quality standard). NICE. [Free Full-text]
- NICE (2023) Hearing loss in adults: assessment and management. National Institute for Health and Care Excellence. http://www.nice.org.uk [Free Full-text]
- Nieman, C.L. and Oh, E.S. (2020) Hearing loss. Annals of Internal Medicine 173(11), 81-96. [Abstract]
- Phan, N.T., McKenzie, J.L., Huang, L., et al. (2016) Diagnosis and management of hearing loss in elderly patients. Australian Family Physician 45(6), 366-369.
- RNID (2020a) Hearing matters. Royal National Institute for Deaf People. https://rnid.org.uk [Free Full-text]
- RNID (2020b) Supporting older people with hearing loss in care settings. Royal National Institute for Deaf People. https://rnid.org.uk [Free Full-text]
- RNID (2022) Your patients with hearing loss. Royal National Institute for Deaf People. https://rnid.org.uk [Free Full-text]