Conducting an effective remote consultation
23/November/7pm
This webcast serves as a great introduction to remote consultations for community pharmacists.
Hosted by editor Richard Thomas FRPharmS, it sets the scene and looks at best practice as a way of helping pharmacists get the most out of these interactions as remote consultations become more common post-Covid.
We covered:
- Current situation - including policy background and contractual requirements across the home nations
- Determining the appropriateness of remote consultations (e.g. CONSULT guide: Consider, Organise, Necessary, Start, Undertake, Listen, Terminate)
- Advantages and limitations
- Technology, equipment and environment
- Skills and techniques
- Interpreting voice and behaviour
- Tips for a successful consultation
- Documentation and post-consultation
We'll also look at what constitutes good practice where schemes are already in operation.
On demand webcasts
Watch webcasts that have previously run:

Helping pharmacy customers get the best outcomes from topical pain relief

Taking Pharmacy Forward Towards the New Health Bill

P3pharmacy & Numark: Emerging from Covid - The Welsh perspective

P3pharmacy & Numark: Emerging from Covid - The Scottish perspective

Automation for the Future: How the Right Robot Can Support Your Pharmacy

The Role of Community Pharmacy in Tackling Antimicrobial Resistance - In Partnership with Difflam

Independent Pharmacy Awards 2020

NHS Reset: A P3pharmacy & Numark in Conversation Webcast

Project Rethink Pharmacy

The Wright Review - What next for LPCs?