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OTC Modules

Dive into our pharmacy OTC online training courses to learn more about how you can provide better services for customers from first aid to footcare.

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Women's health

What is postmenopausal vaginal atrophy

Update your knowledge on this common condition, who it affects and its impacts on quality of life

10 Aug 2024 , 10 Min Module

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Women's health

What is gina

Learn about how Gina works and who can use it

09 Aug 2024 , 10 Min Module

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Women's health

Gina support tools

Understand the path to purchase in the pharmacy and the tools available to support supply decisions

08 Aug 2024 , 10 Min Module

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Women's health

Gina supply considerations

Recognise the contraindications and conditions that need GP referral when considering recommending Gina

07 Aug 2024 , 10 Min Module

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Eyes & ears

Eye care

Good vision doesn't necessarily mean the eyes are healthy, so it's important for pharmacy teams to remind customers to take care of their eyes. They can also provide product recommendations and advice for common conditions.

12 Jan 2024 , 15 Min Module

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Women's health

Women's intimate health

For many women, the pharmacy is the first port of call when it comes to changes to their intimate health. With many OTC treatments available, pharmacy teams can assist women with treatment expertise and comforting advice.

12 Jan 2024 , 10 Min Module

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Smoking cessation

Smoking cessation

Since the pandemic, more people recognise the importance of maintaining a healthy respiratory system. For many, this involves taking the first steps to stopping smoking. Pharmacy teams can help customers have a healthier start to 2024 by offering advice and support on how to quit.

08 Dec 2023 , 15 Min Module

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Sore throat

Sore throat

To understand why a sore throat happens, it is useful to know a little about the upper respiratory tract, which comprises the nose and nasal passages, the sinuses, the pharynx and the larynx.

13 Nov 2023 , 15 Min Module

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Skin conditions

Dry skin and eczema

Atopic eczema cannot be cured, but there are ways in which people can keep their problematic skin under control. Pharmacy teams can be on hand to discuss the many management and treatment options available and offer them reassuring support.

05 Oct 2023 , 15 Min Module

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Foot & leg care

Footcare

Foot problems are common, but there are self care tips and OTC products that pharmacy teams can recommend to ease pain, provide relief and make life more comfortable for their customers.

13 Sep 2023 , 15 Min Module

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Pregnancy & baby care

Ovulation & pregnancy testing

When trying to get pregnant, understanding the menstrual cycle can help in identifying the days when women are most likely to conceive. But pinpointing ovulation is just the start, and there are other considerations too, many of which pharmacy teams can support couples with.

14 Jun 2023 , 15 Min Module

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Tackling fleas and ticks

This module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

17 May 2023 , 10 Min Module

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Headache and migraine

Headache and migraine

Headache is one of the most common customer complaints, so pharmacy staff need to be aware of how to distinguish between those that can be managed with self care advice and OTC recommendations and those that may need further referral.

12 May 2023 , 15 Min Module

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Education & training

Treating fungal nail infections

Understand how fungal nail infections develop and help manage customer expectations around treatment

18 Apr 2023 , 10 Min Module

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Fungal Nail Roundup

Complete this short interactive module to refresh your knowledge on identifying and treating fungal nail infections, and discover more about a product you can recommend to customers.

18 Apr 2023 , 5 Min Module

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Pain relief

Managing fever in children

Get to grips with the current guidance on managing fever in children and how antipyretics can help, and discover products you can recommend.

18 Dec 2022 , 10 Min Module