This site is intended for UK Healthcare Professionals only

customer care

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7 steps to managing sore throat

Get to grips with what customers want from their sore throat treatment and upgrade your consultations with this 7-step guide

25 Oct 2024

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Effectively managing sore throats

This module will help you to understand and educate customers about the risks of antibiotic resistance, and recommend products to help them effectively manage their sore throat symptoms

11 Aug 2024

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What is postmenopausal vaginal atrophy

Update your knowledge on this common condition, who it affects and its impacts on quality of life

10 Aug 2024

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Gina supply considerations

Recognise the contraindications and conditions that need GP referral when considering recommending Gina

07 Aug 2024

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Sore throats: Refresh your product knowledge

Watch this short video to learn about Difflam’s triple action relief against sore throat and explore the different benefits of each product in the range

06 Aug 2024

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Advising on cold and flu

Get ready to advise customers on managing cold and flu symptoms

22 Dec 2023

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Managing pain and fever in children

This single-page module will help keep you up to date on how to manage pain and fever in children.

22 Aug 2023

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Advising on Motion Sickness

Watch this short video to learn about motion sickness and the appropriate product recommendations you can give to customers

11 May 2023

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Advising on cough

Watch this 2 minute video to get clear on what you can recommend for customers with coughs

23 Feb 2023

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VIAGRA CONNECT®: Key knowledge updates

Update your knowledge of erection problems with key learning updates from recent research

21 Feb 2023

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The role of nasal cleansing in protecting against colds and flu

Learning for the pharmacy team

27 Jan 2023

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The person behind the patient

This interactive video will introduce three patients with erection problems (EPs) and ask you to work out what the causes might be and how you can help.

02 Aug 2022

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How VIAGRA CONNECT works

Understand how VIAGRA CONNECT works so you can better support and reassure customers purchasing it in the pharmacy

05 Jul 2022

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Smoke free living starts with pharmacy

Understand your vital role in supporting smokers to quit with appropriate NRT recommendations.

20 Jan 2022

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Supporting customers with haemorrhoids

Learn how to help customers ease the discomfort of haemorrhoids with suitable recommendations and self-care advice

17 Sep 2021

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VIAGRA CONNECT®: eLearning for the pharmacy team

This module will help the pharmacy team to understand erectile dysfunction and its causes, and supply Viagra Connect to male customers affected by it, where appropriate

30 Aug 2019

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