GPs bypassing consultation service, PSNC reports

Latest

GPs bypassing consultation service, PSNC reports

In Latest

The PSNC has said it is concerned that some general practice teams are referring patients to pharmacies “informally” rather than via the Community Pharmacist Consultation Service.

The negotiator says it has received reports from contractors who have had patients referred directly from general practice for minor illness or an urgent medicine supply, bypassing the formal NHS 111 referral route.

Where this happens, pharmacies cannot claim their £14 fee for completing a CPCS consultation, and the provision of advice or medicine is not recorded on NHS systems.

To determine the scale of the problem and understand wider workplace pressures within the sector, the PSNC is launching a second pharmacy advice audit, which will run from Monday January 25 for a week.

Contractors are asked to record activity for a single day that week, with materials available on the PSNC website to help them complete the audit.

This follows a similar audit last summer, which found that the average pharmacy carried out around 15 patient consultations outside of commissioned services each day.

The negotiator said: “This audit will provide a critical temperature check – the data will allow PSNC to quantify how many unfunded GP referrals are taking place, and it will tell us more about impact that COVID-19 is having on pharmacy teams and on the advice that patients are seeking from you.

“This will provide crucial evidence for our ongoing funding discussions with HM Government and the NHS.”

Urging contractors to take part in the audit, PSNC chief Simon Dukes said: “In the past year at PSNC we have significantly upscaled our data-driven bids to Government – this must continue, as we know that HM Treasury will offer us no favours, and that data is the only language they speak.

“I know that taking part in an audit is a huge amount to ask when you are as busy as most pharmacies are, but all of this will provide valuable data to strengthen our evidence to officials and ministers.

“If you are able to take part, we would be extremely grateful, and your hard work will certainly be used to help us to make your case.”

Record my learning outcomes

Latest

Inspiring stories related to health, fitness and the pursuit of wellbeing

Share:

More like this

bookmark_icon_off
Latest

Locate a Locum Learning launched

Locate Learning launches today, increasing members access to extensive learning library.

1 Min Article

bookmark_icon_off
Latest

MHRA issues thermometer warning

MHRA issues thermometer warning after increase in the number of unreliable products available in the UK. 

1 Min Article

bookmark_icon_off
Latest

Nearly 90 per cent of adults would have tested positive for Covid-19 antibodies in June, says ONS

ONS estimates vast majority would have had antibodies in mid-June.

1 Min Article

bookmark_icon_off
Latest

New NHS clinics to provide pelvic floor support for women

Pregnant women and new mums are to receive support from new NHS clinics.

1 Min Article

bookmark_icon_off
Latest

NICE recommends mental health support for people with acne

Mental health support is key in managing acne vulgaris, says clinical watchdog.

1 Min Article

bookmark_icon_off
Latest

RPS calls for action on women's health inequalities

Action is needed to reduce the inequalities faced by women when accessing health services, the Royal Pharmaceutical Society has said. 

1 Min Article

bookmark_icon_off
Latest

Reports of potential bidding war over LloydsPharmacy

LloydsPharmacy could be the target of a three-way bidding war fought among financial investors over the next few weeks, it has been reported.

1 Min Article

bookmark_icon_off
Latest

Dukes to leave PSNC in September

PSNC chief executive Simon Dukes will leave his post at the end of September after just over three and-a-half years in the role.

1 Min Article

bookmark_icon_off
Latest

NHSE: Pharmacy must speak 'as one' to gain power

Community pharmacies need to speak 'as one' to gain greater influence within primary care, a senior NHS England official has said. 

1 Min Article

bookmark_icon_off
Latest

E-cig loophole puts minors at risk, Government told

A charity criticises the government for failing to close a loophole allowing companies to hand out free e-cigarettes to under-18s. 

1 Min Article

bookmark_icon_off
Latest

Lloyds pulls nasal spray over 'bold' Covid claims

LloydsPharmacy has "paused" sales of a £15 nasal spray that claims to neutralise the coronavirus before it can make people ill.

1 Min Article

bookmark_icon_off
Latest

DH sets ambitious targets for winter flu programme

The Department of Health and Social Care announces that it aims to vaccinate 85 per cent of people aged 65 and over against influenza.

1 Min Article

bookmark_icon_off
Latest

Wright review group to hold focus groups to form proposals

The Wright review steering group will hold a series of online focus groups and workshops this month and in August.

1 Min Article

bookmark_icon_off
Latest

Two Solihull pharmacists jailed for illegal supply of POMs

Dean Dookhan and Narvinder Nandra pleaded guilty to two charges concerning the illegal supply of 21,000 Zolpidem pills.

1 Min Article

bookmark_icon_off
Latest

Pharmacist to run London marathon for charity

Pharmacist Mohammed Hussain will run the London marathon to raise money for Pharmacist Support.

1 Min Article

bookmark_icon_off
Latest

Boots opens flu jab bookings as demand soars

Boots says it has opened bookings for its winter flu jab service amid reports of soaring demand. 

1 Min Article

bookmark_icon_off
Latest

Running app downloaded over five million times this month

The Couch to 5K app contains advice and information from a celebrity coach to help users record their progress. 

1 Min Article

bookmark_icon_off
Latest

Drug companies fined £260m for "excessive and unfair" price hikes to hydrocortisone tablets over a 10 year period.

1 Min Article

bookmark_icon_off
Latest

IBS sufferers worried about return to workplace

People with irritable bowel syndrome are anxious about lockdown easing and the prospect of going back to the workplace contributing to their symptoms.

1 Min Article

bookmark_icon_off
Latest

GPhC too soft on corporate multiples claims PDA

The GPhC is disproportionately tough on individual registrants compared to pharmacy owners and premises, the PDA has claimed. 

1 Min Article

Recommended Learning

Sponsored education

Dry eye consultations

Work through a customer consultation to determine the possible cause of stinging, gritty eyes and recommend an effective treatment to help ease these symptoms.

15 Min Module

bookmark icon off
Sponsored education

Understanding the impact of dry skin conditions

Learn about the emotional impact of dry and eczema-prone skin, and confidently recommend products for skin treatment and maintenance.

10 Min Module

Sponsored education

Constipation: Making effective recommendations

Learn how to help customers with constipation and find out how even brief conversations can have a positive influence on their health.

15 Min Module

Sponsored education

The person behind the patient

This interactive video will introduce three patients with erection problems (EPs) and ask you to work out what the causes might be and how you can help.

4 Min Module

bookmark icon off
Sponsored education

Challenge your thinking on warts and verrucas

Discover different treatment options for warts and verruas and when to recommend them to your customers, based on their individual needs

17 Min Module

bookmark icon off
Sponsored education

Indigestion update

Update your knowledge on indigestion with this short video and discover a new dual-action product you can recommend.

3 Min Module