I am a community pharmacist working very near Doctor's Surgery. I totally agree witth Yogesh Verma when he says that we are not cosidered a part of NHS and community Pharmacy Team are uses as Guinea Pigs for Covid -19.
The Doctor's surgeirs have closes their doors to patient; they will not see patient face to face; the doctors receptionist triaging patients in some surgeries. In some cases they are protecting the Doctors rather than being concerned for the health of the patients.
We have had patients refered to us to make "diagnosis "of new medical conditions or severity of ongoing medical condtions and then inform the Doctor or their receptionist of the patients condition so the Doctor can in most cases prescribe something appropriate. We have had to inform the patients many a times that their medical conditions would be best dealt by face to face meeting with G.P. or a Consultant.
We have had children as young as 8 years old suffering from dry irritating coughs which have not responded to OTC medicines after the parients of the children have been told to go to the pharmacy and get cough medicine by the receptionist.
We have had to write emails or letters to the Doctor's to respond urgently to some patients conditions because the patients have been reffered to the pharmacy by the surgery to buy dressings for their open infected wounds which would have required antibiotics. Our suggestion to the patient was to go to nearest walk in centre or accident and emergency center or NHS111 as their surgery staff would and could not even singpost their patient to the correct agency.
I wonder if NHS England, Local CCG or GMC is aware of this problems.
I know GPhC or Royal Pharmaceutical Society have not done much for our profession except write article and occasionaly phone to inform us where ou duties lie. Do they know where thir duties lie