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Musculoskeletal

Neck pain - whiplash injury

Last revised in November 2023

Acute whiplash injury follows sudden or excessive hyperextension, hyperflexion, or rotation of the neck affecting the soft tissues.

Neck pain - whiplash injury: Summary

  • Acute whiplash injury follows sudden or excessive hyperextension, hyperflexion, or rotation of the neck and causes neck pain and other symptoms.
  • Whiplash is defined as 'an acceleration-deceleration mechanism of energy transfer to the neck', which may result from rear-end or side-impact motor vehicle collisions, but it can also occur during diving or other activities or mishaps.
    • The impact may result in bony or soft-tissue injuries, which may lead to a variety of clinical manifestations called whiplash-associated disorders (WAD).
  • The most common symptoms of whiplash are: 
    • Neck pain that may refer to the shoulder or arm.
    • Headache.
  • Other signs and symptoms of whiplash may include: 
    • A reduced range of neck movements.
    • Muscular spasm.
    • Stiffness.
    • Deafness. 
    • Tinnitus. 
    • Dysphagia and nausea.  
    • Sleep disturbance, fatigue, dizziness, and paraesthesiae.
    • Memory loss. 
    • Temporomandibular joint pain.
    • Visual disturbances.
  • There is uncertainty about the prognosis for people with WAD, although it is known that personal and societal factors have a large impact on the course of recovery.
    • In at least 40% of people, there should be some resolution of symptoms by 6 weeks, there should be substantial improvement in 50% of people by 12 weeks and complete resolution in at least 40% of people. 
    • Approximately 50% of people fully recover within 6 months, however, up to 50% of people may continue to experience symptoms at 1 year post-injury.
  • Assessment of people with suspected whiplash injury should include:
    • Taking a detailed medical history — the circumstances of the injury, the symptoms, and intensity of pain (ideally assessed using the Visual Analogue Scale [VAS]).
    • Identifying and urgently referring people with features of a serious head or neck injury.
    • Applying the Canadian C-spine rule to identify and refer people at risk of serious injury for cervical spine radiology. 
    • Assessing disability using the Neck Disability Index (NDI).
    • Classifying the WAD grade using the Quebec Task Force Classification. 
  • Management of whiplash injury should include:
    • Offering self-care advice and providing reassurance that symptoms are self-limiting.
    • Encouraging early return to usual activities and early mobilization and discouraging the use of soft collars.
    • Offering analgesia to relieve symptoms.
    • Considering referral to physiotherapy.
    • Considering referral to a psychologist. 
  • Follow-up of people with WAD should be carried out at intervals of at least 7 days, 3 weeks, 6 weeks and 12 months.
  • Referral to a specialist in WAD should be considered for people at initial assessment with:
    • Pain intensity which is greater than 5 out of 10 on the VAS.
    • Disability related to neck pain that is greater than 15 out of 50 on the NDI.
  • Referral to a pain clinic for a multidisciplinary pain management programme should be considered for people who have not responded to treatment at 12 weeks follow-up.

Have I got the right topic?

From age 16 years onwards.

This CKS topic covers the management of whiplash injury.

This CKS topic does not cover the management of other causes of neck pain. There are separate CKS topics on Back pain - low (without radiculopathy), Neck pain - acute torticollis, Neck pain - cervical radiculopathy, Neck pain - non-specific and Sciatica (lumbar radiculopathy).

The target audience for this CKS topic is healthcare professionals working within the NHS in the UK, and providing first contact or primary healthcare.

How up-to-date is this topic?

Changes

November 2023 — reviewed. A literature search was conducted in November 2023 to identify evidence-based guidelines, UK policy, systematic reviews, and key randomized controlled trials published since the last revision of the topic. Some minor structural changes have been made, including the addition of short sections on prevalence, causes and complications, but no major changes to the recommendations.

Previous changes

October 2018 — reviewed. A literature search was conducted in October 2018 to identify evidence-based guidelines, UK policy, systematic reviews, and key randomized controlled trials published since the last revision of the topic. Some minor structural changes have been made, but no major changes to the recommendations.

April 2015 — minor update. Update to the text to provide a link to prescribing information for codeine in the CKS topic Analgesia - mild-to-moderate pain.

September 2013 — reviewed. A literature search was conducted in August 2013 to identify evidence-based guidelines, UK policy, systematic reviews, and key RCTs published since the last revision of this topic. No major changes to recommendations have been made. The evidence sections on treatments with insufficient evidence and evidence supporting background information have been removed.

February 2013 — minor update. The 2013 QIPP options for local implementation have been added to this topic.

October 2012 — minor update. The 2012 QIPP options for local implementation have been added to this topic.

June 2011 — minor update. The 2010/2011 QIPP options for local implementation have been added to this topic. 

October 2008 to January 2009 — converted from CKS guidance to CKS topic structure. The evidence-base has been reviewed in detail, and recommendations are more clearly justified and transparently linked to the supporting evidence. Together with the CKS topics on Neck pain - acute torticollis, Neck pain - cervical radiculopathy, and Neck pain - non-specific, this CKS topic replaces the former topic on Neck pain. There are no major changes to the recommendations.

September 2008 — minor correction to the Changes section. 

November 2005 — minor technical update. 

April 2005 — reviewed. Validated in June 2005 and issued in July 2005.

September 2001 — reviewed. Validated in November 2001 and issued in April 2002.

March 1999 — written. Validated in July 1999 and issued in August 1999.

Update

New evidence

Evidence-based guidelines

No new evidence-based guidelines since 1 November 2023.

HTAs (Health Technology Assessments)

No new HTAs since 1 November 2023.

Economic appraisals

No new economic appraisals relevant to England since 1 November 2023.

Systematic reviews and meta-analyses

No new systematic reviews since 1 November 2023.

Primary evidence

No new primary evidence which reaches the CKS threshold for inclusion published since 1 November 2023.

New policies

No new national policies or guidelines since 1 November 2023.

New safety alerts

No new safety alerts since 1 November 2023.

Changes in product availability

No changes in product availability since 1 November 2023.

Goals and outcome measures

Goals

To support primary healthcare professionals to:

  • Make an accurate diagnosis of whiplash injury.
  • Make an accurate assessment of the severity of the illness, and refer urgently if serious injury is suspected.
  • Treat appropriately in primary care.
  • Provide appropriate advice and follow-up when required.
  • Refer to secondary care or other specialist services when required.

Outcome measures

No outcome measures were found during the review of this topic.

Audit criteria

No audit criteria were found during the review of this topic.

QOF indicators

No QOF indicators were found during the review of this topic.

QIPP - Options for local implementation

​​​​​​Non-steroidal anti-inflammatory drugs (NSAIDs):

  • Regularly review the appropriateness of NSAID prescribing, particularly in older people and/or those at higher risk of gastrointestinal (GI), cardiovascular or renal morbidity and mortality.
  • Consider switching to a lower-risk NSAID or stopping treatment where appropriate.
  • Consider alternatives to oral NSAIDs, such as topical NSAIDs, physiotherapy or a different analgesic, such as paracetamol or an opioid, before prescribing NSAIDs.
  • When prescribing NSAIDs, choose those with the lowest cardiovascular, renal and/or GI risk, depending upon the individual person's risk factors.
  • If more than one product is suitable, choose the product with the lowest acquisition cost. 
  • Do not prescribe NSAIDs when contraindicated, and only prescribe NSAIDs to people at risk of renal impairment or failure when use is unavoidable.
  • Use the lowest effective dose and the shortest duration of treatment necessary to control symptoms.
  • Ibuprofen (1,200 mg a day or less) or naproxen (1,000 mg a day or less) are generally preferred for safety reasons.
  • Co-prescribe a proton pump inhibitor (PPI) with NSAIDs for people with osteoarthritis or rheumatoid arthritis, those who are elderly, those with lower back pain, axial spondyloarthritis, psoriatic arthritis or other peripheral spondyloarthritides, and those at moderate or high risk for GI adverse effects.

[PrescQIPP, 2020]

NICE quality standards

No NICE quality standards were found during the review of this topic.

Background information

What is it?

  • An acute whiplash injury follows sudden or excessive hyperextension, hyperflexion, compression, or rotation of the neck and causes neck pain and other symptoms.
  • The Quebec Task Force on Whiplash-Associated Disorders defined whiplash as 'an acceleration-deceleration mechanism of energy transfer to the neck'.

[Spitzer, 1995; Tanaka, 2018; Godek, 2020; BMJ Best Practice, 2022b]

How common is it?

  • Accurate measures of the incidence and prevalence of whiplash injury are difficult to produce due to variations in the proportion of people who seek medical attention after injury and the possible underreporting of symptoms.
  • Estimates indicate that 300-600 per 100,000 people in North America and Western Europe experience whiplash injuries each year.

[Cassidy, 2000; Holm, 2008] 

What causes it?

  • Whiplash most typically occurs as a result of rear-end or side-impact motor vehicle collisions but can also result from sports injuries, physical abuse, or other trauma.
  • The impact may result in bony or soft-tissue injuries (whiplash injury), which may lead to a variety of clinical manifestations called whiplash-associated disorders (WAD).
  • Symptoms may be very severe despite no specific abnormality being found in detailed clinical or radiological investigation. Soft-tissue injury is the most likely explanation.

[Tanaka, 2018; Godek, 2020; BMJ Best Practice, 2022b]

What is the prognosis?

  • There is uncertainty about the prognosis for people with whiplash-associated disorders (WAD), although it is known that personal and societal factors have a large impact on the course of recovery.
  • However, there is evidence that: 
    • High initial pain intensity or high frequency of health care utilisation in the first weeks after injury is associated with persistent neck pain and disability.
    • There is a positive correlation between post-traumatic stress symptoms and outcomes.
    • Negative expectations of recovery are associated with ongoing neck pain and disability.
    • Self-rated collision severity may be predictive of poor recovery. 
    • Decreased initial neck range of motion and initial cold hyperalgesia are predictive of ongoing disability.
    • Experiencing pain-related depression or kinesiophobia is associated with poor recovery.
  • In at least 40% of people, there should be some resolution of symptoms by 6 weeks; there should be substantial improvement in 50% of people by 12 weeks and complete resolution in at least 40% of people. 
  • Approximately 50% of people will fully recover within 6 months, but 50% may continue to experience symptoms up to 1 year post-injury. However, this may be highly dependent on the definition of recovery. 
  • The risk of chronic pain developing after a whiplash injury is estimated at 20-40%.

[NSW Government, 2014; APTA, 2017; Al-Khazali, 2020; Godek, 2020; Shearer, 2020; Andersen, 2022]

What are the complications?

  • Whiplash-associated disorders can impair activities of daily living and may also cause substantial socio-economic problems where the condition limits a person's ability to work.
  • Depression may occur as a comorbidity in people with whiplash or whiplash-associated disorders (WAD). If identified, depression should be managed appropriately. See the CKS topics on Depression in children and Depression for more information.
  • Post-traumatic stress symptoms may occur following a traumatic injury. Where identified, post-traumatic stress disorder (PTSD) could develop and should be managed appropriately. See the CKS topic on Post-traumatic stress disorder for more information.

[NSW Government, 2014; Shearer, 2020; Peolsson, 2021]

Diagnosis of neck pain - whiplash injury

How should I assess someone with suspected whiplash injury?

In people with neck pain following sudden extension, flexion or rotation of the neck:

  • Take a detailed medical history, ask about:
    • The circumstances of the injury (type of collision).
    • The symptoms: localisation, time and profile of onset, intensity of pain (ideally assessed using the Visual Analogue Scale [VAS]).
    • Occupational history.
    • Medical history, including previous injury or infection. 
    • Symptoms of anxiety or depression.
    • Previous injury or infection.
    • History of cancer — in these people, aetiology of pain should be assumed to be cancer until it is excluded.
    • Presence of fever — in these people, neck pain should be assumed to be secondary to an infection until proven otherwise.
  • Do not examine neck movements until clinical features which may indicate a serious injury have been excluded.
    • If a serious neck or head injury is suspected, urgently refer to Accident and Emergency.
  • Apply the Canadian C-spine rule in people aged 65 years or under to determine whether an X-ray of the cervical spine is required for diagnosis of fracture or dislocation:
    • Refer people at high risk of serious injury for cervical spine imaging. 
    • Assess active range of motion in people with any 1 of 5 low-risk characteristics for serious cervical injury. These include:
      • Simple rear-end motor vehicle collision.
      • Sitting position in the emergency department.
      • Ambulatory at any time.
      • Delayed onset of neck pain (not immediate onset of neck pain).
      • Absence of midline cervical spine tenderness.
    • People who are able to actively rotate their neck 45 degrees to the left and to the right, regardless of pain, do not require cervical spine radiography.
  • Suspect a serious neck injury if the person cannot laterally rotate the neck more than 45 degrees.
  • In the absence of clinical features which may indicate a serious injury, cervical X-rays and other imaging studies and investigations are not routinely required, as pathological signs of whiplash are rarely detected.
  • Assess disability using the Neck Disability Index (NDI). 
  • Evaluate for evidence of neurological involvement (for example, decrease in sensation, strength, or abnormal reflexes). For more information, see the section on Assessment in the CKS topic on Neck pain - cervical radiculopathy. 
  • Consider examining for Kernig's sign (painful/resisted extension of leg bent at hip and knee) and Brudzinski's sign (reflective flexion of the knees when the patient is on his/her back and the neck is bent forwards) to demonstrate nuchal rigidity if meningitis is suspected.
  • Palpate the neck for tenderness.
  • Inspect the skin — for example, for papulovesicular rash, petechiae or purpura.
  • Assess any associated injuries.
  • Exclude other causes of neck pain.
  • Classify the whiplash-associated disorders (WAD) grade using the Quebec Task Force Classification (see below).​
  • Assess psychological state if appropriate. 
    • Ask about the person's expectation of recovery by asking if they think they are going to get better soon. If the patient has a negative response, they should be monitored and if improvement/recovery does not occur by three to six weeks, consider referral to a clinician with expertise in the management of WAD.

Quebec Task Force Classification of whiplash-associated disorders:

  • Whiplash-associated disorders (WAD) can be classified into four grades: 
    • I  — neck pain and associated symptoms in the absence of objective physical signs.
    • II — neck pain and associated symptoms in the presence of objective physical signs and without evidence of neurological involvement.
    • III — neck pain and associated symptoms with evidence of neurological involvement, including decreased or absent reflexes, decreased or limited sensation, or muscular weakness.
    • IV — neck pain and associated symptoms with evidence of fracture or dislocation.

Basis for recommendation

These recommendations are based on an Australian guideline Guidelines for the management of acute whiplash-associated disorders for health professionals [NSW Government, 2014], a Canadian guideline Management of neck pain and associated disorders [Côté, 2016], the British Medical Journal (BMJ) best practice guide Assessment of neck pain [BMJ Best Practice, 2022b], and a narrative review Whiplash Injuries: Current State of Knowledge [Godek, 2020].

Canadian C-spine rule

  • The Canadian C-spine rule has a sensitivity of 99.4% and a specificity of 42.5%. If followed, it can be assured that a fracture has not been missed (95% confidence interval for sensitivity 98 to 100%) [NSW Government, 2014].
    • A systematic review that compared the diagnostic accuracy of the Canadian C-Spine Rule and the National Emergency X-Radiography Utilization Study (NEXUS) criteria found that the Canadian C-Spine Rule was more accurate. [Michaleff, 2012].
  • Few studies have assessed the diagnostic test accuracy of the Canadian C-Spine Rule and the NEXUS criteria in children. A Cochrane systematic review described lower limits of the confidence intervals for the sensitivity of the NEXUS criteria, ranging from 18% to 88%, with four false negative results and a lower limit of the confidence interval for the sensitivity of the Canadian C-Spine Rule of 42%. These results indicate that the use of these criteria could miss cases of cervical spine injury in children [Slaar, 2017].

What are the signs and symptoms of whiplash?

  • The most common symptoms of whiplash are: 
    • Neck pain, which may be referred to the shoulder or arm (84-100% of people).
    • Headache (60-83% of people).
      • Headaches following whiplash injury are typically occipital, short-lasting (1-7 hours maximum duration) and low-intensity (severe headache experienced in approximately 15%).
  • Other signs and symptoms of whiplash may include: 
    • A reduced range of neck movements.
    • Muscular spasm.
    • Stiffness.
    • Deafness. 
    • Dysphagia or nausea. 
    • Sleep disturbance, fatigue, dizziness, or paraesthesia (less common).
    • Memory loss, impaired concentration or behavioural changes. 
    • Temporomandibular joint pain.
    • Tinnitus.
    • Visual disturbances, including blurred vision, reduced visual field and photophobia.

What clinical features indicate a serious neck injury?

  • Features of a serious head or neck injury include:
    • An altered level of consciousness.
    • A focal neurological deficit or paraesthesia in the extremities.
    • Midline cervical tenderness.
  • Risk factors for serious injury include:
    • Immediate onset of neck pain following the event.
    • Aged 65 years or older.
    • Drowning or diving accident.
    • Multiple fractures.
    • Significant head or facial injury. 
    • Dangerous mechanism of injury (a fall greater than 1 metre) or a side impact collision.
    • Rigid spinal disease (for example, ankylosing spondylitis).
    • Unable to walk or sit following the injury.
  • Be aware of signs and symptoms that may indicate a more serious pathology in people with neck pain, including: 
    • Malignancy, infection or inflammation — Fever, night sweats, unexplained weight loss; excruciating pain, cervical lymphadenopathy, intractable night pain, pain that is increasing, exquisite tenderness over the vertebral body, or generalised neck stiffness; nausea or vomiting; new or severe headache; photophobia or phonophobia; visual loss; or skin erythema, wounds or exudate.
    • Cervical myelopathy — Paresis; sensory changes or loss of sensation; altered muscle tone; clumsy or weak hands; gait disturbance; Babinski's sign (up-going plantar reflex, hyperreflexia, clonus, spasticity); Hoffman's sign; or Lhermitte's sign (flexion of the neck causes an electric shock-type sensation that radiates down the spine and into the limbs). More severe symptoms may include profound weakness of the hands, bowel or bladder dysfunction, and severe gait ataxia. Rarely, there is a loss of proximal muscle strength in the arms or legs.
    • Osteoporosis — Minor trauma may fracture the spine in people with osteoporosis. For more information, see the CKS topic on Osteoporosis - prevention of fragility fractures.
  • Other red flag features include:
    • A history of inflammatory arthritis, cancer, tuberculosis, immunosuppression, drug abuse, AIDS, or other infections.
    • A history of violent trauma (for example, a road traffic accident) or a fall from a height or minor trauma in a person at risk of osteoporosis (especially in post–menopausal women).
    • A history of neck surgery.

Basis for recommendation

These recommendations are based on an Australian guideline Guidelines for the management of acute whiplash-associated disorders for health professionals [NSW Government, 2014], the British Medical Journal (BMJ) best practice guide Assessment of neck pain [BMJ Best Practice, 2022b], a systematic review and meta-analysis Neck pain and headache after whiplash injury [Al-Khazali, 2020], and narrative reviews Whiplash: still a pain in the neck [Albert, 2003], The diagnosis and treatment of nonspecific neck pain and whiplash [Binder, 2007], Pathology and treatment of traumatic cervical spine syndrome: Whiplash injury [Tanaka, 2018], Whiplash Injuries: Current State of Knowledge [Godek, 2020], and Headache features in people with whiplash associated disorders [Anarte-Lazo, 2023], and a chapter on neck pain in the Oxford textbook of primary medical care [Williams, 2004].

Red flags

  • The negative predictive value of these red flags clinical findings is high — if no red flags are present, then it is unlikely that a serious spinal abnormality has been missed. Individual positive findings must be interpreted with care, as their positive predictive value for diagnosing serious disease is poor [Williams, 2004].

What else could it be?

  • The differential diagnosis of neck pain is broad but includes trauma and non-musculoskeletal disease processes that can be classified as neoplastic, inflammatory, infectious, vascular, endocrinological, or neurological. For example: 
    • Acute disc prolapse — the most common cause of severe secondary torticollis.
    • Acute torticollis — neck pain that is due to acute spasm with no obvious underlying cause. For more information, see the CKS topic on Neck pain - acute torticollis.
    • Adverse drug reactions (for example, antipsychotic drugs, metoclopramide, amphetamines, cocaine).
    • Cervical facet syndrome.
    • Cervical strain/fracture/dislocation/myelopathy.
    • Cervical radiculopathy — for more information, see the CKS topic on Neck pain - cervical radiculopathy. 
    • Fibromyalgia. 
    • Infections (for example, herpes zoster, osteomyelitis).
    • Malignancy (for example, bony metastases)
    • Non-specific neck pain — neck pain that varies with different physical activities and with time, or is related to an awkward movement, poor posture, or overuse. For more information, see the CKS topic on Neck pain - non-specific. 
    • Neurological disorders (for example, due to peripheral neuropathy).
    • Osteoarthritis — for more information, see the CKS topic on Osteoarthritis.
    • Psychogenic dystonia and genetic conditions or disorders leading to dystonia (for example, Huntington's disease or primary torsion dystonia).
    • Rheumatoid arthritis — for more information, see the CKS topic on Rheumatoid arthritis. 

Basis for recommendation

This information is based on the British Medical Journal (BMJ) best practice guide Assessment of neck pain [BMJ Best Practice, 2022b], an Australian guideline Guidelines for the management of acute whiplash-associated disorders for health professionals [NSW Government, 2014], and expert opinion in narrative reviews Advances in the diagnosis and management of neck pain [Cohen, 2017], The diagnosis and treatment of nonspecific neck pain and whiplash [Binder, 2007], and a chapter on neck pain in the Oxford textbook of primary medical care [Williams, 2004].

Management

Scenario: Whiplash injury

From age 16 years onwards.

How do I manage whiplash injury in primary care?

  • Offer self-care advice:
    • Provide reassurance that recovery from whiplash-associated disorder usually occurs within the first 2 to 3 months. 
    • Encourage early return to usual non-provocative, pre-accident activities and early mobilization, and explain that:
      • Symptoms are a normal reaction to being injured. 
      • Maintaining normal activities and staying active are important factors in recovery. 
      • Restriction of activity may delay recovery. 
      • It is important to focus on improvements in function.
    • Discourage rest, immobilization, and the use of soft collars. 
  • Offer oral analgesics (for example, ibuprofen, paracetamol or codeine) — the choice depends on the severity of pain, personal preferences, tolerability, and risk of adverse effects.
  • Consider referral to physiotherapy for a multimodal treatment strategy, which may include range of motion exercises, strengthening and stretching exercises, and some form of manual therapy.
  • Consider referral to a psychologist for people:
    • Considered to have a poor expectation of recovery or a high expectation of ongoing disability.
    • With symptoms of acute stress disorders (symptoms exhibited within 4 weeks of injury), symptoms of post-traumatic stress disorder (symptoms lasting at least 4 weeks), depressed mood or feelings of depression about pain, anxiety or fear about pain, high levels of frustration or anger about the pain, passive coping, kinesiophobia, avoiding activities due to fear of pain. 
  • Treatments which are ineffective for whiplash and are not recommended include:
    • Anti-seizure medications. 
    • Antidepressants. 
    • Muscle relaxants.

Basis for recommendation

These recommendations are based on an Australian guideline Guidelines for the management of acute whiplash-associated disorders for health professionals [NSW Government, 2014],the British Medical Journal (BMJ) best practice guide Assessment of neck pain [BMJ Best Practice, 2022b], a Canadian guideline Management of neck pain and associated disorders [Côté, 2016], the American Physical Therapy Association (APTA) guideline Neck Pain: Clinical Practice Guidelines Revision 2017 [APTA, 2017], the Scientific monograph of the Quebec Task Force on Whiplash-Associated Disorders: redefining whiplash and its management [Spitzer, 1995], a systematic review with network meta-analysis of randomised controlled trials Management of acute pain from non–low back musculoskeletal injuries [Busse, 2021], a systematic review and meta-analysis Soft-collar use in rehabilitation of whiplash-associated disorders [Christensen, 2021], narrative reviews Cervical interventions in adults with chronic whiplash-associated disorder [Anderson, 2018], Whiplash Injuries: Current State of Knowledge [Godek, 2020], The detection of malingering in whiplash-related injuries [Monaro, 2021], Pharmacotherapy for spine-related pain in older adults [Fu, 2022], an observational study Posttraumatic stress symptoms and pain sensitization after whiplash injury [Andersen, 2022], and a randomised controlled trial Clinical efficacy of diazepam after whiplash [Mešanovic, 2022].

What follow-up is required for people with whiplash?

  • Follow up people with whiplash-associated disorders (WAD) at intervals of at least 7 days, 3 weeks, 6 weeks and 3 months unless the condition has resolved.
    • Reassess the pain Visual Analogue Scale (VAS) and the Neck Disability Index (NDI) — a reduction of at least 10% on these scales indicates improvement.
  • At 7 days, if the VAS and NDI are high or unchanged, review treatment type and intensity and consider other treatment options.
    • For people experiencing a high level of pain intensity and distress, consider early screening for post-traumatic stress symptoms using the Impact of Event Scale (IES).
  • At 3 weeks, if the VAS and NDI are unchanged, review treatment type and intensity and consider:
    • A more detailed clinical assessment and re-evaluation of the original diagnosis. 
    • Using the IES as a baseline for psychological assessment.
    • Referral to a clinician with expertise in the management of WAD.
  • At 6 weeks: 
    • If there is some resolution of symptoms, gradually withdraw treatment. 
    • If there is no resolution of symptoms, and the VAS and NDI have not changed by at least 10% from the last review: 
      • Refer to a clinician with expertise in WAD.
      • Consider referral to a psychologist — this is particularly important if the results of the psychological assessment indicate concern (IES score more than 25 at the 6-week reassessment).
  • At 12 weeks:
    • If symptoms have resolved, stop treatment.
    • If symptoms are still improving, continue treatment with a focus on interventions which require active participation and independence (for example, home exercise programs).
      • Review these people intermittently over the next 6–12 months until symptoms have resolved.
    • If VAS and/or NDI scores are not improving, consider referring to a pain clinic for a multidisciplinary pain management programme.

Basis for recommendation

These recommendations are based on an Australian guideline Guidelines for the management of acute whiplash-associated disorders for health professionals [NSW Government, 2014], expert opinion in a chapter on neck pain in the Oxford textbook of primary medical care primary care [Williams, 2004], and findings from an observational study Posttraumatic stress symptoms and pain sensitization after whiplash injury [Andersen, 2022].

When should I refer someone with whiplash-associated disorders?

  • Refer people with whiplash-associated disorders (WAD):
    • Urgently to Accident and Emergency if a serious injury is suspected.
    • For cervical spine radiography, if they are at high risk of serious injury. 
  • Consider early referral to a specialist in WAD for people at initial assessment with:
    • Pain intensity which is more than 5 out of 10 on the Visual Analogue Scale (VAS) scale.
    • Disability related to neck pain greater than 15 out of 50 on the Neck Disability Index (NDI).
  • For people whose symptoms are not improving when assessed using the VAS and NDI at follow-up:
    • At three weeks — consider referral to a specialist in WAD (for example, a physiotherapist or pain specialist).
    • At six weeks:
      • Refer to a specialist in WAD if there is no resolution of symptoms and the VAS and NDI have not changed by at least 10 per cent from the last review.
      • Consider referral to a psychologist — particularly if the results of the psychological assessment indicate concern (Impact of Event Scale [IES] score is more than 25).
    • At 12 weeks:
      • Consider referral to a pain clinic for a multidisciplinary pain management programme (following local referral guidelines where available) if the person has not responded to treatment.

Basis for recommendation

These recommendations are based on an Australian guideline Guidelines for the management of acute whiplash-associated disorders for health professionals [NSW Government, 2014], and a expert opinion in a chapter on neck pain in the Oxford textbook of primary medical care primary care [Williams, 2004]. 

Prescribing information

Supporting evidence

This CKS topic is based on an Australian guideline Guidelines for the management of acute whiplash-associated disorders for health professionals [NSW Government, 2014], a Canadian guideline Management of neck pain and associated disorders [Côté, 2016], the American Physical Therapy Association (APTA) guideline Neck Pain: Clinical Practice Guidelines Revision 2017 [APTA, 2017], the British Medical Journal (BMJ) best practice guide Assessment of neck pain [BMJ Best Practice, 2022b], and expert opinion in narrative reviews Advances in the diagnosis and management of neck pain [Cohen, 2017], Cervical interventions in adults with chronic whiplash-associated disorder [Anderson, 2018], Whiplash Injuries current state of knowledge [Godek, 2020], and The diagnosis and treatment of nonspecific neck pain and whiplash [Binder, 2007]. The rationale for individual recommendations is outlined in the relevant basis for recommendation sections of the topic.

How this topic was developed

This section briefly describes the processes used in developing and updating this topic. Further details on the full process can be found in the About Us section and on the Clarity Informatics website.

Search strategy

A literature search was conducted for guidelines and systematic reviews on primary care management of acute whiplash injury.

Search dates

October 2018 - November 2023

Key search terms

The terms listed below are the core search terms that were used for EBSCO MEDLINE (searched 17th October 2018). These terms were combined with search filters for systematic reviews and guidelines in EBSCO MEDLINE. The strategy was adapted for The Cochrane Library databases. 

S4 S1 OR S2 OR S3

S3 AB ( (cervical OR neck) N2 sprain* ) OR TI ( (cervical OR neck) N2 sprain* )

S2 TI whiplash* OR AB whiplash*

S1 (MH "Whiplash Injuries")

Sources of guidelines

Sources of systematic reviews and meta-analyses

  • The Cochrane Library:
    • Systematic reviews
    • Protocols
    • Database of Abstracts of Reviews of Effects
  • Medline (with systematic review filter)
  • EMBASE (with systematic review filter)

Sources of health technology assessments and economic appraisals

Sources of randomized controlled trials

  • The Cochrane Library:
    • Central Register of Controlled Trials
  • Medline (with randomized controlled trial filter)
  • EMBASE (with randomized controlled trial filter)

Sources of evidence based reviews and evidence summaries

Sources of national policy

Patient experiences

Sources of medicines information

The following sources are used by CKS pharmacists and are not necessarily searched by CKS information specialists for all topics. Some of these resources are not freely available and require subscriptions to access content.

Stakeholder engagement

Our policy

The external review process is an essential part of CKS topic development. Consultation with a wide range of stakeholders provides quality assurance of the topic in terms of:

  • Clinical accuracy.
  • Consistency with other providers of clinical knowledge for primary care.
  • Accuracy of implementation of national guidance (in particular NICE guidelines).
  • Usability.

Principles of the consultation process

  • The process is inclusive and any individual may participate.
  • To participate, an individual must declare whether they have any competing interests or not. If they do not declare whether or not they have competing interests, their comments will not be considered.
  • Comments received after the deadline will be considered, but they may not be acted upon before the clinical topic is issued onto the website.
  • Comments are accepted in any format that is convenient to the reviewer, although an electronic format is encouraged.
  • External reviewers are not paid for commenting on the draft topics.
  • Discussion with an individual or an organization about the CKS response to their comments is only undertaken in exceptional circumstances (at the discretion of the Clinical Editor or Editorial Steering Group).
  • All reviewers are thanked and offered a letter acknowledging their contribution for the purposes of appraisal/revalidation.
  • All reviewers are invited to be acknowledged on the website. All reviewers are given the opportunity to feedback about the external review process, enabling improvements to be made where appropriate.

Stakeholders

  • Key stakeholders identified by the CKS team are invited to comment on draft CKS topics. Individuals and organizations can also register an interest to feedback on a specific topic, or topics in a particular clinical area, through the Getting involved section of the Clarity Informatics website.
  • Stakeholders identified from the following groups are invited to review draft topics:
    • Experts in the topic area.
    • Professional organizations and societies (for example, Royal Colleges).
    • Patient organizations, Clarity has established close links with groups such as Age UK and the Alzheimer’s Society specifically for their input into new topic development, review of current topic content and advice on relevant areas of expert knowledge.
    • Guideline development groups where the topic is an implementation of a guideline.
    • The British National Formulary team.
    • The editorial team that develop MeReC Publications.
  • Reviewers are provided with clear instructions about what to review, what comments are particularly helpful, how to submit comments, and declaring interests.

Patient engagement

Clarity Informatics has enlisted the support and involvement of patients and lay persons at all stages in the process of creating the content which include:

  • Topic selection
  • Scoping of topic
  • Selection of clinical scenarios
  • First draft internal review
  • Second draft internal review
  • External review
  • Final draft and pre-publication

Our lay and patient involvement includes membership on the editorial steering group, contacting expert patient groups, organizations and individuals.

Evidence exclusion criteria

Our policy

Scoping a literature search, and reviewing the evidence for CKS is a methodical and systematic process that is carried out by the lead clinical author for each topic. Relevant evidence is gathered in order that the clinical author can make fully informed decisions and recommendations. It is important to note that some evidence may be excluded for a variety of reasons. These reasons may be applied across all CKS topics or may be specific to a given topic.

Studies identified during literature searches are reviewed to identify the most appropriate information to author a CKS topic, ensuring any recommendations are based on the best evidence. We use the principles of the GRADE and PICOT approaches to assess the quality of published research. We use the principles of AGREE II to assess the quality of published guidelines.

Standard exclusions for scoping literature:

  • Animal studies
  • Original research is not written in English

Possible exclusions for reviewed literature:

  • Sample size too small or study underpowered
  • Bias evident or promotional literature
  • Population not relevant
  • Intervention/treatment not relevant
  • Outcomes not relevant
  • Outcomes have no clear evidence of clinical effectiveness
  • Setting not relevant
  • Not relevant to UK
  • Incorrect study type
  • Review article
  • Duplicate reference

Organizational, behavioural and financial barriers

Our policy

The CKS literature searches take into consideration the following concepts, which are discussed at the initial scoping of the topic.

  • Feasibility
    • Studies are selected depending on whether the intervention under investigation is available in the NHS and can be practically and safely undertaken in primary care.
  • Organizational and Financial Impact Analysis
  • Studies are selected and evaluated on whether the intervention under investigations may have an impact on local clinical service provision or national impact on cost for the NHS. The principles of clinical budget impact analysis are adhered to, evaluated and recorded by the author. The following factors are considered when making this assessment and analysis.
    • Eligible population
    • Current interventions
    • Likely uptake of new intervention or recommendation
    • Cost of the current or new intervention mix
    • Impact on other costs
    • Condition-related costs
    • In-direct costs and service impacts
    • Time dependencies
  • Cost-effectiveness or cost-benefit analysis studies are identified where available. 

We also evaluate and include evidence from NICE accredited sources which provide economic evaluations of recommendations, such as NICE guidelines. When a recommended action may not be possible because of resource constraints, this is explicitly indicated to healthcare professionals by the wording of the CKS recommendation.

Declarations of interest

Our policy

Clarity Informatics requests that all those involved in the writing and reviewing of topics, and those involved in the external review process to declare any competing interests. Signed copies are securely held by Clarity Informatics and are available on request with the permission of the individual. A copy of the declaration of interest form which participants are asked to complete annually is also available on request. A brief outline of the declarations of interest policy is described here and full details of the policy is available on the Clarity Informatics website. Declarations of interests of the authors are not routinely published, however competing interests of all those involved in the topic update or development are listed below. Competing interests include:

  • Personal financial interests
  • Personal family interest
  • Personal non-financial interest
  • Non-personal financial gain or benefit

Although particular attention is given to interests that could result in financial gains or losses for the individual, competing interests may also arise from academic competition or for political, personal, religious, and reputational reasons. An individual is not obliged to seek out knowledge of work done for, or on behalf of, the healthcare industry within the departments for which they are responsible if they would not normally expect to be informed.

Who should declare competing interests?

Any individual (or organization) involved in developing, reviewing, or commenting on clinical content, particularly the recommendations should declare competing interests. This includes the authoring team members, expert advisers, external reviewers of draft topics, individuals providing feedback on published topics, and Editorial Steering Group members. Declarations of interest are completed annually for authoring team and editorial steering group members, and are completed at the start of the topic update and development process for external stakeholders.

Competing interests declared for this topic:

None.

References

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  • Al-Khazali, H.M., Ashina, H., Iljazi, A., et al. (2020) Neck pain and headache after whiplash injury: a systematic review and meta-analysis. Pain 161(5), 880-888. [Abstract]
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