LloydsPharmacy has launched a brand new website which aims to provide patients and customers with an enhanced, "user-friendly" online experience centred on the "pharmacy’s customer-first approach", says the company.
The new website includes responsive content for mobile and tablet devices, better navigation to make finding suitable products easier and an enhanced search function that helps users find information on tricky-to-spell products and conditions. Patients can also benefit from an enhanced Click & Collect service and an improved My Account section to make managing prescriptions easier.
Claire Glassborow, head of online at LloydsPharmacy, comments: “The needs of our customers are changing and we are evolving to meet them. We are committed to providing a highly accessible, omnichannel service so users can contact us through their preferred platform.
“We aim to make the lives of our customers easier, simpler and healthier. The updated My Account section supports users by providing them with the opportunity to manage their own health, promoting self-care and wellbeing.”
Cormac Tobin, managing director of LloydsPharmacy’s parent company Celesio UK, adds: “The new website brings the work our passionate and knowledgeable in-store colleagues do every day, directly to your chosen device; it offers help and advice on a number of health conditions in a convenient environment.”
Find out more about the new website functions at www.lloydspharmacy.com/en/info/how-to-guide.