Don’t forget March 31 deadline for clinical governance

PSNC is reminding community pharmacy contractors that the March 31 deadline for four clinical governance aspects of their terms of service is fast approaching.

The requirements are:

  • An annual IG Toolkit
  • An annual CPPQ and publish the results
  • A clinical audit. Contractors need to conduct two audits each year: one on a topic of their choice and one determined by NHS England (NB no national audit has been determined for 2017/18).
  • An annual complaints report, with a copy sent to the local NHS team. This needs to be done as soon after March 31 as possible.

To help support contractors, PSNC’s Regulations and Support Team has produced a quick reference guide PSNC Briefing 001/18: Upcoming clinical governance deadlines – actions to be completed by 31 March 2018.


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