Well Pharmacy says it has begun delivering some OTC medicines and other non-prescribed healthcare products to patients’ homes through a new online shopping site.

Pharmacists and pharmacy technicians in Scotland are to be given access to emergency care summary data.

Boots UK is partnering with online GP consultation provider Doctor Care Anywhere (DCA) in a London pilot.

Wholesaler Alliance Healthcare has launched a new digital service to help customers order products online.

Well Pharmacy expects to dispense about 43.2 million prescriptions annually via a central hub based in Stoke-on-Trent.

The team behind an online job booking platform for locum healthcare professionals have secured £1m in equity funding.

Boots UK has begun trialling an in-store video service giving patients access to GP consultations.

Nearly 2 million more NHS patients in England will have access to video consultations with a doctor.

Pharmacists in England can now access patient information more quickly through a new Summary Care Record (SCR) 1-click function.

My mobile phone network knows that unless it keeps me happy I can easily (well, quite easily) move to another network. The same cannot be said about PMR systems. It is very difficult to move to another supplier – particularly when the big companies provide pretty much the same offering in terms of price, service and technology. I just don’t get any sense that they view pharmacies as customers, and they seem to have little interest in the way that our businesses are changing. Unless we can find a way to change this dynamic, the gap between what our technology can do, and what we want it to do, will grow and grow. This could potentially be crippling to pharmacy businesses in an age when customers are increasingly chasing digital by default and struggle to engage with analog pharmacy systems.

Plans to have a pharmacist independent prescriber (PIP) employed in every community pharmacy in Wales by 2030 have been announced

The Co-op said it plans to “disrupt” healthcare and grow the online prescription market as it launched a new app that is available to its 4.6 million members

An increased focus on health technology will change the way pharmacists work. The question is – how quickly?

Transformation director Chris Ellett is helping to guide the multiple through hub-and-spoke dispensing and new technology

The organisation has been set up to deliver on the health secretary’s tech vision and the NHS Long Term Plan

The Government is backing digital healthcare in a big way, but is the public interest there yet?

Self-test diagnostic and health monitoring devices can help people to be more in control of their own health

Boots has acquired a digital health company in a move that will link customers to their GP records

By Jeremy Meader, managing director of Numark Does NHS England or the Department of Health and Social Care recognise and appreciate fully the contribution of community pharmacy? We all know the answer to that, but actually it is the wrong question. What we need to ask is how we can change that dynamic, move forward and secure a future that is financially sustainable, improves outcomes for patients and demonstrably helps the NHS address the huge challenges it faces.

The figure includes ‘lost output’ of patient care caused by reduced access to information and cancelled appointments, and additional IT support provided to restore data and systems