The person behind the patient

This interactive video will introduce three patients with erection problems (EPs) and ask you to work out what the causes might be and how you can help.

In Sponsored education

NOTE: For full interactivity when using a mobile phone, rotate the screen to landscape without expanding the video to full screen.

When selling VIAGRA CONNECT® to a customer, this is an opportunity to provide him with appropriate advice.

In the video above, you were asked to make some notes about what advice you would give to each of the men. First click on the 'Advice for all men' tab to find out what advice should be given to all men purchasing VIAGRA CONNECT. Then click on each of the case notes tabs to see if the advice you would give matches what is in each customer's notes.

ADVICE FOR ALL MEN

Supplying VIAGRA CONNECT

Provide appropriate information about using VIAGRA CONNECT (see the Pharmacy Checklist). Advise your customer to make an appointment to see his GP within six months of first receiving VIAGRA CONNECT.

General lifestyle advice

You can use this as an opportunity to provide general lifestyle advice, such as eating a healthy diet, keeping active, limiting alcohol consumption and, if they smoke, considering stopping.

CASE NOTES: ADAI

Stress and anxiety

If Adai is showing signs of being overwhelmed and very anxious, you could refer him to his GP or provide him with details of mental health charities, organisations and support groups where he can get support. You could also discuss the benefits of relaxation techniques, meditation and mindfulness to help relieve stress and anxiety.

Regular health checks

Erection problems could be an indicator for cardiovascular risk. You could suggest that he has regular blood pressure, cholesterol and blood sugar checks.

CASE NOTES: IAN

Regular health checks

As Ian may have several medical conditions it is important that he has regular blood pressure, cholesterol and blood sugar checks.

Weight loss

Ian has mentioned losing weight; you could signpost him to a local weight management support group where he can get support and advice.

CASE NOTES: JEFF

Signposting

You could signpost Jeff to useful websites or other resources where he can find out more about erection problems and how to overcome performance anxiety.

Concerns about efficacy

You can advise Jeff that VIAGRA CONNECT won't give him an erection without stimulation and if he isn't sexually aroused.

For most men, VIAGRA CONNECT will work the first or second time they try it. For those who have not been able to have sex for a while, it may take additional attempts to obtain maximum benefit.

Click 'Next' to find out more about how cardiovascular disease (CVD) can be linked to erection problems and to understand the risk factors for developing CVD.

The blue diamond and VIAGRA CONNECT® are registered trademarks of Upjohn UK Limited.
© 2021. All rights reserved.

Content developed by Upjohn UK Limited working together with CIG Healthcare Partnership.
© 2021 CIG Healthcare Partnership

PP-VUJ-GBR-0340    Date of preparation: January 2021

Share:

More like this

bookmark_icon_off
Sponsored education

Men's health how-to guide

This video offers advice and inspiration from pharmacist Ade Williams that you can use to improve your men’s health offering

9 Min Module

bookmark_icon_off
Sponsored education

Build your confidence in advising customers with erection problems so you can help make a real difference to their lives 

2 Min Module

Sponsored education

Learning Resources Pyrocalm

Use these training materials to be confident recommending PPIs to help customers suffering with heartburn and acid reflux, and understand the opportunities OTC omeprazole 20mg offers both customers and pharmacies 

bookmark_icon_off
Sponsored education

Fungal Nail Roundup

Complete this short interactive module to refresh your knowledge on identifying and treating fungal nail infections, and discover more about a product you can recommend to customers.

5 Min Module

bookmark_icon_off
Sponsored education

Helping customers treat & care for their scalp

Understanding the causes and symptoms of some common scalp conditions will help you to make a real difference to your customers’ lives. Complete this module to discover self-care and product advice to help ease symptoms and maintain scalp health.

10 Min Module

bookmark_icon_off
Sponsored education

Supporting daily digestive health

Learn about the crucial role of gut bacteria and how a healthy microbiome can support daily digestive health

2 Min Module

Recommended Learning

bookmark_icon_off
Sponsored education

How to advise on head lice

Despite them being so common, many people still don't know how to get rid of head lice. This training will arm you with the facts so that you can help customers choose the best treatments and answer their questions with confidence.

15 Min Module

bookmark_icon_off
Sponsored education

Men's health how-to guide

This video offers advice and inspiration from pharmacist Ade Williams that you can use to improve your men’s health offering

9 Min Module

bookmark_icon_off
Bayer Business Programme

Make it Count: Manager version

This training offers new insights into the customers of today and explores how you and your team can adapt your sales approach to engage with customers in order to grow your business.

15 Min Module

Sponsored education

Treating fungal nail infections

Understand how fungal nail infections develop and help manage customer expectations around treatment

10 Min Module

Sponsored education

Supporting parents of babies with feeding issues

Common feeding feeding issues, including coloc, reflux and regurgitation, and some of the ways they can be managed

10 Min Module

bookmark_icon_off
Sponsored education

Pain conversations - making effective recommendations

Explore our detailed case studies to help understand how to advise customers on different causes of pain.

15 Min Module