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Make it Count: Team Member version

Find out new insights into the consumers of today and explore how, by taking a customer-first approach, you can add value and help build a loyal customer base.



Putting customers first in every interaction

Learning Objectives

  • Understand recent research about how customer behaviour is changing
  • Have a greater appreciation of customer-first service and the potential business benefits
  • Be equipped to support your team to sell well and deliver the best service

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Produced by Bayer Consumer Health working together with CIG Healthcare Partnership. © CIG Healthcare Partnership 2020.