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Sore throat is a common presentation in pharmacy and although usually self-limiting, it can cause significant discomfort for those affected. Use these training resources to refresh your category and product knowledge so you can provide the most appropriate advice for every customer.
Please continue to report suspected adverse drug reactions with any medicine or vaccine to the MHRA through the Yellow Card Scheme. It is easiest and quickest to report adverse drug reactions online via the Yellow Card website: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store.
Alternatively, you can report via some clinical IT systems (EMIS/SystmOne/Vision/MiDatabank) or by calling the Commission on Human Medicines (CHM) free phone line: 0800-731-6789. Adverse reactions/events should also be reported to MAH at e-mail address: pv.uk@viatris.com
Job number: DIFF-2021-0053 Date of preparation: October 2021
Managing sore throat in the pharmacy