Self-care advice
Self-care advice
Customers can follow NHS advice and take steps to help alleviate their pain, including:1
Stay as active as possible, as not moving may make the pain worse
Exercises and stretches can help manage and prevent back pain
Applying hot/cold therapy or using anti-inflammatories may offer short-term relief
Click here for
red flag symptoms
red flag symptoms
Red flag symptoms
If customers present with back pain and any of the following symptoms, refer them to their GP:1
- Numbness or tingling around the genitals or buttocks
- Difficulty peeing, or loss of control of the bowel/bladder
- Associated symptoms such as chest pain, a high temperature (fever) or unexplained weight loss
- Any swelling/deformity
- If the pain isn't getting better, or is worse at night
- If the symptoms started after a serious accident.