Customer scenarios
For each scenario, think about the products you would recommend and the advice you would give, then click on the for further information.
1
A customer asks for some advice. She spends long hours at her desk everyday and does not exercise regularly. She's getting back pain often, describing it as stiff, aching and nagging, but doesn't like taking oral painkillers.
2
A customer is asking for advice - she is pregnant and is experiencing sharp, shooting pain in her lower back. She doesn't want to take oral pain killers.
3
A customer has asked for advice. She likes to do some gentle exercise every week but her knee has started to feel stiff and painful and is now looking swollen.

You could recommend a long-lasting heat patch such as Deep Heat Pain Relief Back Patch. You could also direct her to www.mindyourbackuk.com for stretches and strengthening tips, to help prevent future back issues.

You could recommend the Deep Freeze Pain Relief Cold Patch, for long-lasting pain relief without taking tablets. Alternatively, if she would prefer a topical product she can apply as and when required, Deep Freeze Pain Relief Cold Gel or Deep Freeze Pain Relief Glide-on Gel would be good options.
Remember to advise her that she should discuss any new pregnancy symptoms with her doctor or midwife.

You could recommend Deep Relief Joint Pain Gel. It contains 2 painkilling ingredients: levomenthol, which provides cooling, soothing pain relief, and ibuprofen, to reduce pain, inflammation and swelling. This could be an alternative for those who cannot take oral painkillers or don't like to use them.