What can your pharmacy do differently?
What can your pharmacy do differently?
Look at the chart below to see what is important to customers, and which areas of pharmacy they are currently most satisfied with.1
Click on the hotspots for more detail on where improvements could be made.
Private area1
Are your customers aware that you have a consultation room?
How could you raise awareness?
Discretion1
You could have privacy screens at the counter. Make sure team members consider whether conversations can be overheard.