In this episode of Pharmacy Magazine's In Conversation With podcast, Richard Thomas talks to the chief pharmacist at Boots, Marc Donovan, about pharmacy’s workforce crisis, the sector’s Covid response and why community pharmacy in England is lagging behind the Celtic nations.
Other subjects covered include the profession’s fragmented state, growing problems with mental health and burnout among pharmacy teams, and how, without empathy, understanding and kindness at all levels, pharmacy can’t hope to progress. "We must all do better," he says.
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