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Sore throat resources

Sore throat is a common presentation in pharmacy and although usually self-limiting, it can cause significant discomfort for those affected. Use these training resources to refresh your category and product knowledge so you can provide the most appropriate advice for every customer.

Follow these 7 steps to better sore throat consultations and learn what customers really want from their treatment 5 minute module
Effectively manage sore throat in the pharmacy with appropriate self-care advice and product recommendations 15 minute module
Understand the key benefits of the Difflam range and how it helps to ease sore throat symptoms 3 minute module

More from Viatris

Please continue to report suspected adverse drug reactions with any medicine or vaccine to the MHRA through the Yellow Card Scheme. It is easiest and quickest to report adverse drug reactions online via the Yellow Card website: or search for MHRA Yellow Card in the Google Play or Apple App Store.
Alternatively, you can report via some clinical IT systems (EMIS/SystmOne/Vision/MiDatabank) or by calling the Commission on Human Medicines (CHM) free phone line: 0800-731-6789. Adverse reactions/events should also be reported to MAH at e-mail address:

Job number: DIFF-2021-0053    Date of preparation: October 2021