Reporting safeguarding concerns 

Maintaining patient confidentiality is essential, but where safeguarding concerns arise, pharmacists have a duty of care to share relevant information and take appropriate action to protect the young person. In practice, the urgency of the situation should be assessed first. 

If the individual is at immediate risk of serious harm, sexual assault, or appears unable to return home safely, the pharmacist must contact the police. Sexual activity involving anyone under 13 is illegal, and pharmacists have a mandatory obligation to refer to children's social care and the police. 

For less urgent concerns, pharmacists should contact their designated safeguarding lead. Initial referrals may be made by telephone but must be followed by a written report within 24-48 hours.