empty

Train your team: Dry skin and eczema

Training your team and ensuring everyone's knowledge is up-to-date are important CPD triggers. We suggest that you get the team together for a training session based on the activities below and discuss the various ways in which you can offer customers and patients added care in this category.

 

Subject: dry skin and eczema

This Train Your Team checklist provides support and information to run a team training session on dry skin and eczema. Work through the activities below. This content can also be used for your own CPD.

Reflection

  • Is my advice on use of emollient therapy effective and up to date?
  • Do we spend time with customers explaining how to effectively fit emollient therapy into their daily routine?
  • Can I tailor my advice to individual customers, their lifestyles and preferences?
  • Do I communicate the importance of liberal application of emollients, particularly after bathing or showering?
  • Do we display emollients and related products in the pharmacy?

Training checklist

Ensure support staff understand the following key points:

  • Dry skin can affect the quality of life
  • The importance of asking questions to enquire about symptoms because the nature of dry skin varies enormously
  • Dry skin and eczema is very common in both adults and children
  • Common causes and signs/symptoms of dry skin
  • Eczema is characterised by flare-ups
  • The problem of the itch-scratch cycle
  • The importance of emollient therapy and how it works
  • Types of emollients and their role in different situations and times of day
  • Which emollient to choose
  • The role of urea in emollient products
  • How to use emollients in the daily routine
  • When to refer.

I will:

  • Reassess my and my staff’s interventions in customers with dry skin and eczema
  • Ensure that my staff can give a clear explanation to customers about the role of urea in emollient products
  • Ensure that the pharmacy team gives appropriate advice on the correct use and application of emollients
  • Train my pharmacy assistants to ensure that they can meet all the points in this training checklist.

Recommended

Train your team: Hayfever

Train your team: The menopause




This website is for healthcare professionals, people who work in pharmacy and pharmacy students. By clicking into any content, you confirm this describes you and that you agree to Pharmacy Magazine's Terms of Use and Privacy Policy.

We use essential, performance, functional and advertising cookies to give you a better web experience. Find out how to manage these cookies here. We also use Interest Based Advertising Cookies to display relevant advertisements on this and other websites based on your viewing behaviour. By clicking "Accept" you agree to the use of these Cookies and our Cookie Policy.