When conducting consultations, offer your customer use of the private consultation room, or the option to go to a discrete area away from the pharmacy counter if they want to.
Your pharmacist should authorise every sale of VIAGRA CONNECT. Bear in mind the need to be discrete. It's better to ask your customer to wait a moment while you go and check rather than shout across the pharmacy!
Talk to your pharmacist about when they want customers to be referred to them when completing the Pharmacy Checklist. For example, should you get them as soon as you are not sure about something, or would they prefer you to take your customer through the whole checklist before referring to them?
Click here for further detailed training about VIAGRA CONNECT, including additional videos and a more in-depth e-module.